diff --git a/communications/slack-culture.rst b/communications/slack-culture.rst index 103812f6..e053862a 100644 --- a/communications/slack-culture.rst +++ b/communications/slack-culture.rst @@ -90,8 +90,8 @@ Direct messages Please keep direct messaging to a user or a set of users to a minimum. Direct messages should be avoided for any technical discussions or asking for support, even if you are sure that you have involved all those who are interested or who can contribute. -Instead, such discussions should be in a thread in an appropriate :ref:`discussion channel` and support questions must be asked in an appropriate :ref:`support channel`. -Direct messages should be reserved for conversations on topics such as code review requests, logistics, or on other topics not directly related to work. +Instead, such discussions should be in a thread in an appropriate :ref:`discussion channel` and support questions must be asked in appropriate :ref:`support channels`. +Direct messages should be reserved for conversations regarding code review requests, logistics, etc. or on topics not directly related to work. See this `community post`_ for why direct messages are considered harmful. .. _community post: https://community.lsst.org/t/dms-in-slack-considered-harmful/4036 @@ -105,7 +105,7 @@ Slack has a feature that allows a user to edit a message sent by that user. - This edit feature is ideal to correct typographical or grammatical errors, or if the message is accidentally sent before it is fully typed out. - In order to easily link them elsewhere, messages should be coherent and in multiple sentences if required, instead of multiple single-line messages in short bursts. -- In place of amending a message, it is preferable to use strikethrough ``~text~`` to retract an idea or statement that if you post something you recognize as wrong. A corrected statement can be added next to it. This prevents surprises of seeing a notification and not finding that message on Slack. Moreover, this indicates the thought process undergone and avoids somebody else posting the same point again. +- In place of amending a message, it is preferable to use strikethrough ``~text~`` to retract an idea or statement that you recognize is wrong after posting. A corrected statement may be added next to it. This prevents surprises of seeing a notification and not finding that message on Slack. Moreover, this indicates the thought process undergone and avoids somebody else posting the same point again. - A message should be deleted only if posted in a wrong channel, or if it is not appropriate in a social forum. .. _slack-snippets: