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我用lobechat的在线版体验,上传xls文件,提示分块失败,这是怎么回事? #5184

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huliangbing opened this issue Dec 26, 2024 · 4 comments
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files 上传文件/知识库

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@huliangbing
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@lobehubbot
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👀 @huliangbing

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.
Please make sure you have given us as much context as possible.
非常感谢您提交 issue。我们会尽快调查此事,并尽快回复您。 请确保您已经提供了尽可能多的背景信息。

@dosubot dosubot bot added the files 上传文件/知识库 label Dec 26, 2024
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dosubot bot commented Dec 26, 2024

@huliangbing 你好!我是 Dosu,一个可以帮助你解决bug、回答问题并成为贡献者的机器人。我会在等待人类维护者的过程中帮助你。

在 lobe-chat 中,上传 Excel 文件时出现分块失败的问题是已知的。这个问题通常是由于当前的分块方法无法准确解析 Excel 文件的结构,导致找不到分块,从而任务失败。具体的错误信息可能是:

message: 'No chunk found in this file. it may due to current chunking method can not parse file accurately',
name: AsyncTaskErrorType.NoChunkError,

这个问题在版本 7.9 中使用 Docker 时已被报告。建议查看是否有更新的版本或修复方案可以解决此问题[1][2]

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@SpeedupMaster
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目前还不支持xls分块

@lobehubbot
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Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿


Currently xls chunking is not supported

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