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create_ldap_group.md

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Create Group handler

Introduction

This handler is used to create a new LDAP group (security + mailing) plus triggering the sync to Google.

Form fields

The following fields are used:

  • Group Name
    • Text field (single line)
  • Group Description
    • Text field (single line)
  • Group Owners
    • Text field (multi line)
  • Group Email Address
    • Text field (single line)

The summary field is hidden.

Behaviour

The handler operates on the CREATE and COMMENT events.

The CREATE event processes the request.

The COMMENT event is primarily used to allow a retry comment to get the automation to parse the account list again. This is used if the automation hits a problem that can be fixed and then the list reprocessed rather than submitting a new ticket.