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2024-12-17 - Android app crashes when trying to share a full log #11528

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CoffeeHT opened this issue Dec 17, 2024 · 1 comment
Open

2024-12-17 - Android app crashes when trying to share a full log #11528

CoffeeHT opened this issue Dec 17, 2024 · 1 comment
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bug It's a bug mobile All mobile platforms

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@CoffeeHT
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CoffeeHT commented Dec 17, 2024

Operating system

Android

Joplin version

3.1.8

Desktop version info

No response

Current behaviour

A problem with the Android app that has been preventing me from troubleshooting for months, but which I'm finally reporting today.
If you want to export (share) the complete log of the Android app, you won't see any reaction from the app for some seconds.
Then, the app quits without comment = crashes.

Latest timestamp in the log AFTER the crash:
12-17T14:31:58

Latest timestamp in the log before the crash:
12-17T14:27:41

Latest timestamp of an error message in the log after the crash:
12-17T11:01:11

So no error message in the log from this crash.

Screen_Recording_20241217_151704_Joplin.mp4

Expected behaviour

No response

Logs

No response

@CoffeeHT CoffeeHT added the bug It's a bug label Dec 17, 2024
@personalizedrefrigerator personalizedrefrigerator added mobile All mobile platforms medium Medium priority issues and removed medium Medium priority issues labels Dec 18, 2024
@vidipsingh
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Hi @CoffeeHT,

I am currently using Joplin version 3.1.8 on Android, and I haven't encountered the issue described above. I've recorded a video of the process on my device, showing that after clicking the "Share" button, I'm able to download or share the log successfully without any crashes.

Could there be another method or workaround for getting this error for others? If anyone has any suggestions or additional troubleshooting steps, I'd be happy to try them out and see if it helps. @laurent22 @personalizedrefrigerator

Thanks!

Untitled.design.1.mp4

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Labels
bug It's a bug mobile All mobile platforms
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