No access to files

[UniverseXXX]

For some reason, I'm getting a "No access to files" error. Basically as per the below log, "films" is being added to the file path.

[2023-02-27 18:58:42,261] - [plex-utills] - [WARNING] - No access to files: FileNotFoundError('/filmsVideo/filmsMovies/filmsThe Tower.2012.P.HDRip.avi')
[2023-02-27 18:58:42,261] - [plex-utills] - [DEBUG] - /filmsVideo/filmsMovies/filmsThe Tower.2012.P.HDRip.avi

Apart from the "films" folder, also the "Video" folder is being mounted and reflects what I have on the Plex side.

[Schmackei]

what is happening is Plex_Utills is trying to use its placeholder /films with your placeholder /Video. you can temporarily solve this issue by going into Plex_Utill > Config > Server Config >(scroll to the bottom of the page and click Admin Config Page,
Then look for "Plex-Utills file path, this should nearly always be left as /films" and change the field from "/flims" to "/" (without the "") then save.

[Crosis47]

I am also having this issue. I am running Plex-Utils through TrueCharts on TrueNAS Scale. No matter what I make the plex-utils path, it always outputs the same path as the issue states. Any ideas on how to get this to work?

[CitizenDev]

I am also having this issue. I am running Plex-Utils through TrueCharts on TrueNAS Scale. No matter what I make the plex-utils path, it always outputs the same path as the issue states. Any ideas on how to get this to work?

same here