GetRules() hangs, seemingly, forever #201

shissam · 2023-01-11T16:15:02Z

You MUST answer these questions before submitting your issue. Failure to do so will result in a closed issue. Thanks!

What version of Python are you using (`python -V`)?

$ python3 -V
Python 3.9.16

What operating system and processor architecture are you using (`python -c 'import platform; print(platform.uname());'`)?

$ python3 -c 'import platform; print(platform.uname());'
uname_result(system='Linux', node='ubuntu-focal', release='5.4.0-135-generic', version='#152-Ubuntu SMP Wed Nov 23 20:19:22 UTC 2022', machine='x86_64')

Which Python packages do you have installed (run the `pip freeze` or `pip3 freeze` command and paste output)?

$ pip3 freeze
arlo==1.2.62
atomicwrites==1.1.5
attrs==19.3.0
Automat==0.8.0
bcrypt==3.1.7
beautifulsoup4==4.8.2
blinker==1.4
cachetools==5.2.1
certifi==2019.11.28
chardet==3.0.4
Click==7.0
cloud-init==22.2
colorama==0.4.3
command-not-found==0.3
configobj==5.0.6
constantly==15.1.0
cryptography==2.8
cycler==0.10.0
dbus-python==1.2.16
decorator==4.4.2
distro==1.4.0
distro-info===0.23ubuntu1
emane==1.2.7
emane-spectrum-tools==0.2.5
entrypoints==0.3
et-xmlfile==1.0.1
google-api-core==2.11.0
google-api-python-client==2.72.0
google-auth==2.16.0
google-auth-httplib2==0.1.0
google-auth-oauthlib==0.8.0
googleapis-common-protos==1.58.0
html5lib==1.0.1
httplib2==0.21.0
hyperlink==19.0.0
idna==2.8
importlib-metadata==1.5.0
incremental==16.10.1
jdcal==1.0
Jinja2==2.10.1
jsonpatch==1.22
jsonpointer==2.0
jsonschema==3.2.0
keyring==18.0.1
kiwisolver==1.0.1
language-selector==0.1
launchpadlib==1.10.13
lazr.restfulclient==0.14.2
lazr.uri==1.0.3
letce2==0.2.7
letce2-plugin-lxc==0.2.5
lockfile==0.12.2
lxml==4.5.0
Mako==1.1.0
MarkupSafe==1.1.0
matplotlib==3.1.2
monotonic==1.6
more-itertools==4.2.0
netifaces==0.10.4
numexpr==2.7.1
numpy==1.17.4
oauthlib==3.1.0
olefile==0.46
openpyxl==3.0.3
opentestpoint-labtools==0.5.7
opentestpoint-probe-emane==1.0.8
opentestpoint-probe-iptraffic-python==0.2.4
opentestpoint-probe-lte==1.0.3
opentestpoint-probe-system==1.0.6
opentestpoint-python==1.0.11
opentestpoint-toolkit-python==1.0.11
packaging==20.3
pandas==0.25.3
paramiko==2.6.0
pexpect==4.6.0
pickle-mixin==1.0.2
Pillow==7.0.0
pluggy==0.13.0
protobuf==4.21.12
psutil==5.5.1
py==1.8.1
pyasn1==0.4.2
pyasn1-modules==0.2.1
Pygments==2.3.1
PyGObject==3.36.0
PyHamcrest==1.9.0
PyJWT==1.7.1
pymacaroons==0.13.0
PyNaCl==1.3.0
pyOpenSSL==19.0.0
pyparsing==2.4.6
pyroute2==0.5.9
pyrsistent==0.15.5
pyserial==3.4
PySocks==1.7.1
pytest==4.6.9
python-apt==2.0.0+ubuntu0.20.4.7
python-daemon==2.2.4
python-dateutil==2.7.3
python-debian===0.1.36ubuntu1
python-etce==1.2.6
python-openstatistic==1.0.7
pytz==2019.3
PyYAML==5.3.1
pyzmq==18.1.1
requests==2.22.0
requests-oauthlib==1.3.1
requests-unixsocket==0.2.0
responses==0.10.15
rsa==4.9
scipy==1.3.3
SecretStorage==2.3.1
service-identity==18.1.0
simplejson==3.16.0
six==1.14.0
sos==4.3
soupsieve==1.9.5
sseclient==0.0.22
ssh-import-id==5.10
systemd-python==234
tables==3.6.1
Twisted==18.9.0
ubuntu-advantage-tools==27.9
ufw==0.36
unattended-upgrades==0.1
uritemplate==4.1.1
urllib3==1.24
wadllib==1.3.3
wcwidth==0.1.8
webencodings==0.5.1
xlrd==1.1.0
xlwt==1.3.0
zipp==1.0.0
zope.interface==4.7.1

Which version of ffmpeg are you using (`ffmpeg -version`)?

$ ffmpeg -version
-bash: ffmpeg: command not found
$ # I have not installed ffmpeg

Which Arlo hardware are you having the issue with (camera types - [Arlo, Pro, Q, etc.], basestation model, etc.)?

Run this script:

from arlo import Arlo

import json
import re

USERNAME = '[email protected]'
PASSWORD = 'supersecretpassword'

def pp(data):
    print(json.dumps(data, indent=4, sort_keys=True))

try:
    arlo = Arlo(USERNAME, PASSWORD)
    
    devices = arlo.GetDevices()
    for i, device in enumerate(devices):
        for key in ['deviceId', 'parentId', 'uniqueId', 'userId', 'xCloudId']:
            if key in device:
                device[key] = re.sub(r'[0-9A-Za-z]', r'X', device.get(key))

        for key in ['deviceName', 'presignedFullFrameSnapshotUrl', 'presignedLastImageUrl', 'presignedSnapshotUrl']:
            device[key] = ""

        device['owner']['ownerId'] = re.sub(r'[0-9A-Za-z]', r'X', device['owner']['ownerId'])
        device['owner']['firstName'] = ""
        device['owner']['lastName'] = ""
        
        devices[i] = device

    pp(devices)
except Exception as e:
    print(e)

[
    {
        "automationRevision": 168,
        "certAvailable": true,
        "connectivity": {
            "connected": true,
            "mepStatus": "unknown",
            "type": "ethernet"
        },
        "dateCreated": 1510516797437,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "basestation",
        "displayOrder": 3,
        "firmwareVersion": "1.20.4.1_4214_d606780",
        "interfaceSchemaVer": "20",
        "interfaceVersion": "i030",
        "lastModified": 1673451563714,
        "mediaObjectCount": 0,
        "modelId": "VMB4000",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "properties": {
            "hwVersion": "VMB4000r3",
            "modelId": "VMB4000",
            "olsonTimeZone": "America/Chicago"
        },
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    },
    {
        "dateCreated": 1510516797432,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "siren",
        "displayOrder": 6,
        "mediaObjectCount": 0,
        "modelId": "VMB4000-siren",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "parentId": "XXXXXXXXXXXXX",
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX#X",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    },
    {
        "dateCreated": 1517265071023,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "camera",
        "displayOrder": 5,
        "firmwareVersion": "1.092.1.0_9_120d8b7",
        "interfaceSchemaVer": "2",
        "interfaceVersion": "i010",
        "lastImageUploaded": "true",
        "lastModified": 1673451563714,
        "mediaObjectCount": 0,
        "modelId": "VMC4030",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "parentId": "XXXXXXXXXXXXX",
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "properties": {
            "hwVersion": "H8",
            "modelId": "VMC4030",
            "olsonTimeZone": "America/Chicago"
        },
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    },
    {
        "dateCreated": 1517264874608,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "camera",
        "displayOrder": 4,
        "firmwareVersion": "1.092.1.0_9_120d8b7",
        "interfaceSchemaVer": "2",
        "interfaceVersion": "i010",
        "lastImageUploaded": "true",
        "lastModified": 1673451563715,
        "mediaObjectCount": 0,
        "modelId": "VMC4030",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "parentId": "XXXXXXXXXXXXX",
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "properties": {
            "hwVersion": "H8",
            "modelId": "VMC4030",
            "olsonTimeZone": "America/Chicago"
        },
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    },
    {
        "dateCreated": 1510516971587,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "camera",
        "displayOrder": 3,
        "firmwareVersion": "1.092.1.0_9_120d8b7",
        "interfaceSchemaVer": "2",
        "interfaceVersion": "i010",
        "lastImageUploaded": "true",
        "lastModified": 1673451563715,
        "mediaObjectCount": 0,
        "modelId": "VMC4030",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "parentId": "XXXXXXXXXXXXX",
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "properties": {
            "hwVersion": "H8",
            "modelId": "VMC4030",
            "olsonTimeZone": "America/Chicago"
        },
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    },
    {
        "dateCreated": 1510517006953,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "camera",
        "displayOrder": 2,
        "firmwareVersion": "1.092.1.0_9_120d8b7",
        "interfaceSchemaVer": "2",
        "interfaceVersion": "i010",
        "lastImageUploaded": "true",
        "lastModified": 1673451563715,
        "mediaObjectCount": 1,
        "modelId": "VMC4030",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "parentId": "XXXXXXXXXXXXX",
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "properties": {
            "hwVersion": "H8",
            "modelId": "VMC4030",
            "olsonTimeZone": "America/Chicago"
        },
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    },
    {
        "dateCreated": 1510516931255,
        "deviceId": "XXXXXXXXXXXXX",
        "deviceName": "",
        "deviceType": "camera",
        "displayOrder": 1,
        "firmwareVersion": "1.092.1.0_9_120d8b7",
        "interfaceSchemaVer": "2",
        "interfaceVersion": "i010",
        "lastImageUploaded": "true",
        "lastModified": 1673451563715,
        "mediaObjectCount": 2,
        "modelId": "VMC4030",
        "owner": {
            "firstName": "",
            "lastName": "",
            "ownerId": "XXXX-XXX-XXXXXXXX"
        },
        "parentId": "XXXXXXXXXXXXX",
        "presignedFullFrameSnapshotUrl": "",
        "presignedLastImageUrl": "",
        "presignedSnapshotUrl": "",
        "properties": {
            "hwVersion": "H8",
            "modelId": "VMC4030",
            "olsonTimeZone": "America/Chicago"
        },
        "state": "provisioned",
        "uniqueId": "XXXX-XXX-XXXXXXXX_XXXXXXXXXXXXX",
        "userId": "XXXX-XXX-XXXXXXXX",
        "userRole": "OWNER",
        "xCloudId": "XXXXXXX-XXXX-XXX-XXXXXXXX"
    }
]

What did you do?

If possible, provide the steps you took to reproduce the issue.
A complete runnable program is good. (don't include your user/password or any sensitive info)

Starting with the "issue" script above.
Change USERNAME and PASSWORD to the OWNER account.
Add the following code to the "issue" script after the pp(devices) and before the except Exception as e: as in:

    ...
    pp(devices)

    basestations = arlo.GetDevices('basestation')
    print ("state :" + basestations[0].__class__.__name__)
    print ("\n" + "arlo.GetRules" + "\n")
    bsrules = arlo.GetRules(basestations[0])
    print ("rules :" + bsrules.__class__.__name__)
    print (bsrules)

except Exception as e:

What did you expect to see?

These results were copied from a similar script which worked on Sep 28 2019, recent invocation no longer works, hence this issue report

(same results above requested for the issue from the "issue" script, and with the changes above, the additional following output)

state :dict

arlo.GetRules

rules :dict
{
    "action": "is",
    "from": "XXXXXXXXXXXXX",

... (json struct continues, very long, essentially ending with)

    "resource": "rules",
    "to": "XXXXXXX-XXX-XXXXXXXX_web",
    "transId": "web!5a45a512.124218!1569673382924"
}

What did you see instead?

(same results above requested for the issue from the "issue" script, and with the changes above, the additional following output)

state :dict

arlo.GetRules

(eventually ending with no output with my Ctrl-C)
^CCaught Ctrl-C, exiting.

Does this issue reproduce with the latest release?

I believe so, from pip3 freeze it reports arlo==1.2.62

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GetRules() hangs, seemingly, forever #201

GetRules() hangs, seemingly, forever #201

shissam commented Jan 11, 2023

GetRules() hangs, seemingly, forever #201

GetRules() hangs, seemingly, forever #201

Comments

shissam commented Jan 11, 2023

What version of Python are you using (python -V)?

What operating system and processor architecture are you using (python -c 'import platform; print(platform.uname());')?

Which Python packages do you have installed (run the pip freeze or pip3 freeze command and paste output)?

Which version of ffmpeg are you using (ffmpeg -version)?

Which Arlo hardware are you having the issue with (camera types - [Arlo, Pro, Q, etc.], basestation model, etc.)?

Run this script:

What did you do?

What did you expect to see?

What did you see instead?

Does this issue reproduce with the latest release?

What version of Python are you using (`python -V`)?

What operating system and processor architecture are you using (`python -c 'import platform; print(platform.uname());'`)?

Which Python packages do you have installed (run the `pip freeze` or `pip3 freeze` command and paste output)?

Which version of ffmpeg are you using (`ffmpeg -version`)?