[Phont Auth] not receive SMS

[fokoz]

Real devices don't receive SMS without any errors. This problem just has been happening around 29 JUN 2022. Before this It worked fine and I haven't changed any codes. What should I do ?
I am using @react-native-firebase/auth v9.3.5

[mikehardy]

There is no support provided for versions that old, sorry

Please update to current versions and see if it is still happening (here's a guide explaining our release process so you can adapt more easily to the changes: https://invertase.io/blog/react-native-firebase-versioning)

Note that you may be having an issue related to firebase/firebase-android-sdk#2688 where perhaps the app name being too long causes an issue. That's unresolved but has interesting reading

First step is to get up to date though, as running software multiple years old on mobile devices should come with no expectation anything will work, the device operating systems move too quickly for that.

[fokoz]

It just doesn't work since 29 JUN, I just tested around 26 JUN and it worked fine. Is app name too long really an issue here ?

Thank you

[mikehardy]

There is no support provided for versions that old, sorry

[fokoz]

OK thank you for your quick response, I will try upgrading to the latest version.

[fokoz]

I have upgraded to v14.11.0 and the problem still occur. What should I do next ? Should I contact google team or may be the cellular provider in my country block firebase sms ?

[fokoz]

It seems that both OS have the problem. Just a second ago my team said that they received SMS again. What is going on ?

[fokoz]

But my phone still not receiving the SMS but I use different SMS provider from my team

[fokoz]

Is there any sms sending logs on firebase console ? Haven't seen any of them on the menu.

[mikehardy]

Probably the carrier. It is frustrating, yes. In Ecuador (where most of my users are) it is not reliable at all basically. Apparently the services that do have reliable delivery (the banks here) have worked out deals with the carriers. So their stuff works. Very few other people's stuff works reliably. Not firebase's fault as far as I can tell, it's a carrier thing

[fokoz]

Thank you so much for your very quick response again.

I would have to try another third-party OTP to solve this thing.

Keep doing your great work !