SUMMARY.md

Table of contents

Getting Started

• Core concepts
• FAQ
  • Renaming of Incidents to Alerts
• Import from PagerDuty
• Import from StatusPage.io

Alerting

• Notification settings
  • Critical Push Notifications and DND overrides
    • iOS Critical Alerts Configuration
    • Android Push Notification DND Configuration
  • Mute notifications
• ilert sender IDs and domains
  • SMS and voice alerts in China
• Alert sources
• Support hours
• Maintenance windows
• Heartbeat Monitoring
  • Prometheus Heartbeat Example
  • CLI Heartbeat Examples
• 🏛️ Understanding event flows

On-call management & Escalations

• Escalation policies
• On-call schedules
  • My on-call shifts
  • Recurring schedules
  • Static schedules

ChatOps

• Overview
• Integration for Slack
  • Receive and respond to alerts in Slack
  • Create a dedicated Slack channel for an existing alert
  • Create alerts in Slack
  • Lookup who is on-call
• Microsoft Teams Integration
  • Microsoft Teams Chat Integration
    • Microsoft Teams Integration via Incoming Webhook
  • Microsoft Teams Meeting Integration
  • Create a channel for an existing alert in Microsoft Teams
  • Create alerts in Microsoft Teams
  • Look up who is on-call in Microsoft Teams

Incident comms & status pages

• Getting started
• Services
• Incidents
• Status pages
• Metrics
  • Import metrics from Datadog
  • Import metrics from Prometheus

🪄 ilert AI

• Introduction
• Using ilert AI for efficient incident communication
• Using ilert AI for post-mortem creation
• Using ilert AI for schedule generation
• Using ilert AI for alert grouping

Call Routing

• Getting started with call routing
  • Routing calls based on support hours
  • Voicemail only mode
  • Managing call routing alerts
  • Adding webhooks and outbound chat messages
• Uploading custom audio responses
• Call Routing 2.0

User Administration

• User roles and permissions
• Team-based organisation
• Single sign on
  • Setting up SSO with GSuite
  • Setting up SSO with Microsoft Azure Active Directory
  • Setting up SSO with Okta
  • Setting up SSO with Auth0
  • Auto provisioning users & teams
• 🔐 Two-factor authentication / MFA

API

• API Reference
• API Version History
  • API user preference migration 2023
  • Discontinuation of Uptime Monitoring
• Rate Limiting
• Client Libraries
  • ilert Agent - ilagent
  • Go Client
  • Rust Client
  • Javascript / Node.js Client
• Terraform
• 👩‍💻 ICL - ilert condition language
• ➿ ITL - ilert template language
• API Samples
  • Sending events from PowerShell
• 🔥 Developing ilert Apps
  • Get started with ilert Apps
  • Understanding OAuth2
  • Developing a Backend App with OAuth2
  • Developing a web or native App with OAuth2 and PKCE
  • Token lifetimes, error codes, app verification, etc.
• 🪝 Application Hooks
  • Dynamic Alert Actions

Inbound Integrations

• 4me Integration
• Amazon CloudWatch Integration
• Amazon SNS Integration
  • Amazon SNS Inbound Integration
  • Amazon SNS Outbound via AWS Lambda
• Azure Alerts Integration
  • Azure Activity Logs
  • Azure Metric
  • Azure Logs
  • Azure Service Health
  • Azure Sentinel
  • Budget Alert
• AppDynamics Integration
• AppSignal Integration
• AWS Budgets Integration
• AWS GuardDuty Integration
• AWS Personal Health Dashboard Integration
• Autotask Inbound Integration
• Auvik Integration
• Catchpoint Integration
• Checkly Integration
• Checkmk Integration
  • Checkmk Integration (v 1.x)
  • Checkmk Integration (v 2.0+ )
• Cisco Meraki Integration
• Cisco Webex
• Cloudflare Integration
• Connectwise Manage Integration
• Cortex Integration
• Cortex XSOAR (formerly Demisto) Integration
• CrowdStrike Integration
• Datadog Integration
• Dynatrace Integration
• Elastic Watcher Integration
• Email Inbound Integration
  • Email Key Extraction and Resolve Examples
  • Automatically resolve Alerts with Emails
• FreshService Integration
• GitHub Integration
  • GitHub Advanced Security Integration
  • GitHub Inbound Check Run (Actions) Integration
  • GitHub Inbound Issue Integration
• GitLab Integration
• Google Cloud Monitoring (formerly Stackdriver) Integration
• Google Security Command Center
• Grafana Integration
  • Grafana Integration
  • Grafana Integration (v 9.x)
• Graylog Integration
• HaloITSM Integration
• HaloPSA Integration
• HashiCorp Consul
• Honeycomb Integration
• Hyperping Integration
• CrowdStrike Falcon LogScale Integration
• IBM Cloud Functions Integration
• Icinga Integration
• InfluxDB Integration
• Instana Integration
• IXON Cloud Integration
• Jira Inbound Integration
• JumpCloud Integration
• Kapacitor Integration
• Kibana Integration
• Kentix AlarmManager
• Kubernetes Integration
• Lightstep Integration
• Loki integration
• Microsoft SCOM
• Mimir Integration
• MongoDB Atlas Integration
• MXToolBox Integration
• Nagios Integration
• N-central Integration
• New Relic Integration
  • New Relic Integration (deprecated)
  • New Relic Workflow Integration
• Oh Dear Integration
• PandoraFMS Integration
• Particle Integration
• Pingdom Integration
• PostHog Integration
• Prometheus Integration
• PRTG Network Monitor Integration
• Prisma Cloud Integration
• Push Notifications
• Raygun Integration
• Salesforce Integration
• Samsara Integration
• Search Guard Integration
• Sematext Integration
• Sensu Integration
• Sentry Integration
• Server Density Integration
• ServiceNow Inbound Integration
• SignalFx Integration
• SMS Integration
• SolarWinds Integration
• Splunk Integration
• StatusCake Integration
• StatusHub Integration
• StatusPage Integration
• Sumo Logic Integration
• Sysdig Integration
• TOPdesk Inbound Integration
• Terraform Cloud / Terraform Enterprise
• Tulip Integration
• Twilio Alarms Integration
• Twilio Errors Integration
• Uptime Kuma Integration
• UptimeRobot Integration
• VictoriaMetrics Integration
• Zabbix Integration
  • Zabbix 4.4+ Integration
  • Zabbix 2.2 – 4.3 Integration
• Zammad Inbound Integration
• Zapier Inbound Integration
• Zendesk Inbound Integration

Outbound integrations

• Autotask Outbound Integration
• DingTalk Integration
• Discord Integration
• Email Outbound Integration
• Jira Outbound Integration
• GitHub Outbound Issue Integration
• Mattermost Integration
• ServiceNow Outbound Integration
• Telegram Integration
• TOPdesk Outbound Integration
• Webhook Integration
• Zammad Outbound Integration
• Zapier Outbound Integration
• Zendesk Outbound Integration
• Zoom Integration
  • Zoom Chat Integration
  • Zoom Meeting Integration

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