[User Feedback]: Alert not triggered for "crash report" Feedback API using an SDK

[bruno-garcia]

I was validating this user report: #5055 (comment) by turning on alerting on this test org and firing a new issue and feedback

var id = SentrySdk.CaptureMessage("test 4");
SentrySdk.CaptureUserFeedback(id, "test 4","test 4");

I confirm new issue alert is working, and I received an email for that:

I also enabled EA for this org, since UF is Beta I wasn't sure we gated any feature by EA-orgs only.

[getsantry]

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

[jas-kas]

cc/ @JoshFerge @rodolfoBee

[bruno-garcia]

Oh, could it be the EA flag is cached on Relay and only updates after 1 hour? And I didn't wait long enough?

Just a thought here to help folks debugging ^

Relates to:

• [User Feedback] Feedback only showing on the old Feedback page (org is EA) #70050

[bruno-garcia]

Fixes are live, I tested and validated it! 🚀

[rodolfoBee]

Is it already live? My organisation has EA enabled but I do not see the option: https://dev-curumas.sentry.io/settings/projects/notjava/user-feedback-processing/

[jas-kas]

@rodolfoBee It's under SDK Set Up not Processing 😅

https://dev-curumas.sentry.io/settings/projects/notjava/user-feedback/

[rodolfoBee]

Why there is two user feedback options in the menu?

[jas-kas]

@rodolfoBee Let me speak to the team -- we will try to consolidate. I think they're separate at the moment bc some represent Processing and the others are part of SDK Set Up :/ It makes for a worse UX though

https://sentry.slack.com/archives/C05J714QPRR/p1715181664051439

[jas-kas]

@rodolfoBee We're fixing it -- #70663 tracking here