sentry:24.2.0 SSLError: sslv3 alert handshake failure

[goodosoft]

Self-Hosted Version

24.2.0

CPU Architecture

x86_64

Docker Version

20.10.16

Docker Compose Version

2.6.0

Steps to Reproduce

error in sentry-web:
Traceback (most recent call last): │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connectionpool.py", line 468, in _make_request │
│ self._validate_conn(conn) │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connectionpool.py", line 1097, in _validate_conn │
│ conn.connect() │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connection.py", line 642, in connect │
│ sock_and_verified = _ssl_wrap_socket_and_match_hostname( │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connection.py", line 783, in ssl_wrap_socket_and_match_hostname │
│ ssl_sock = ssl_wrap_socket( │
│ ^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/util/ssl.py", line 471, in ssl_wrap_socket │
│ ssl_sock = ssl_wrap_socket_impl(sock, context, tls_in_tls, server_hostname) │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/util/ssl.py", line 515, in _ssl_wrap_socket_impl │
│ return ssl_context.wrap_socket(sock, server_hostname=server_hostname) │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/ssl.py", line 517, in wrap_socket │
│ return self.sslsocket_class._create( │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/ssl.py", line 1108, in _create │
│ self.do_handshake() │
│ File "/usr/local/lib/python3.11/ssl.py", line 1379, in do_handshake │
│ self._sslobj.do_handshake() │
│ ssl.SSLError: [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:1006) │
│ │
│ During handling of the above exception, another exception occurred:

Expected Result

no errors.

Actual Result

Traceback (most recent call last): │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connectionpool.py", line 468, in _make_request │
│ self._validate_conn(conn) │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connectionpool.py", line 1097, in _validate_conn │
│ conn.connect() │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connection.py", line 642, in connect │
│ sock_and_verified = _ssl_wrap_socket_and_match_hostname( │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/connection.py", line 783, in ssl_wrap_socket_and_match_hostname │
│ ssl_sock = ssl_wrap_socket( │
│ ^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/util/ssl.py", line 471, in ssl_wrap_socket │
│ ssl_sock = ssl_wrap_socket_impl(sock, context, tls_in_tls, server_hostname) │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/site-packages/sentry/../urllib3/util/ssl.py", line 515, in _ssl_wrap_socket_impl │
│ return ssl_context.wrap_socket(sock, server_hostname=server_hostname) │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/ssl.py", line 517, in wrap_socket │
│ return self.sslsocket_class._create( │
│ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ │
│ File "/usr/local/lib/python3.11/ssl.py", line 1108, in _create │
│ self.do_handshake() │
│ File "/usr/local/lib/python3.11/ssl.py", line 1379, in do_handshake │
│ self._sslobj.do_handshake() │
│ ssl.SSLError: [SSL: SSLV3_ALERT_HANDSHAKE_FAILURE] sslv3 alert handshake failure (_ssl.c:1006) │
│ │
│ During handling of the above exception, another exception occurred:

Event ID

No response

[hubertdeng123]

Are there any firewall settings on your machine that might be causing this connection error? Is this happening on a clean install?

[goodosoft]

Are there any firewall settings on your machine that might be causing this connection error? Is this happening on a clean install?

no firewall.
but also not a clean install, upgrade from version 23.

[hubertdeng123]

Are you able to provide reproduction steps here from a clean install? It is difficult to investigate this without knowing when/how this error is being produced.