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Need to send back refund to cursor #1408
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We're happy to refund the full amount! It's no problem. All the best. |
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Hi Cursor Team,
I hope this message finds you well. I am writing to address an issue regarding my recent subscription payment and subsequent refund.
Last month, I subscribed to Cursor for a month and paid $20 for the service.
However, when the automatic renewal was attempted this month, I realized that I no longer require the subscription. Unfortunately, due to insufficient funds in my account, the renewal transaction failed, resulting in a fine for a failed international transaction (1-2$).
In an attempt to resolve this issue, I raised a concern on GitHub regarding my inability to cancel the subscription and the cursor team replied and cancelled the subscription but However, it seems there was a misunderstanding,
as they refunded $20
to my account as well while I was fined only 1-2$.
While I appreciate the prompt action taken by your team, I would like to clarify that I only intended to request a refund for the fine amount, which was approximately $1-2 and wanted my subscription cancelled. I believe there might have been an oversight, resulting in the refund of the entire subscription fee.
To rectify this situation, I am reaching out to arrange the return of the excess funds. Please advise on the best way to proceed with this refund process, and I will ensure the extra amount is returned promptly.
Thank you for your attention to this matter. I appreciate your assistance in resolving it swiftly.
@truell20
Kindly reach out to my email at [email protected]
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