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NotSupportError - The operation is not supported in Safari on IOS 16 #823

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chuotnhat1985 opened this issue Oct 25, 2022 · 3 comments
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@chuotnhat1985
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Scenario

  • It is happened DOM Exception: NotSupportError - The operation is not supported in Safari on IOS 16
  • Iphone with IOS 16 on Safari
  • FingerprintJS v3.3.6

Fingerprint Data

Mozilla/5.0 (iPhone; CPU iPhone OS 16_0_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.0 Mobile/15E148 Safari/604.1

@Finesse
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Finesse commented Oct 25, 2022

Hello @chuotnhat1985. Thank you for reporting this. Unfortunately, I can't reproduce this. Could you please provide more details:

  • Steps to reproduce
  • The page URL
  • What's the exact output (is the error thrown or it is a prat of the regular result)
  • The stack trace (where exactly the code the error occurs)

@chuotnhat1985
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chuotnhat1985 commented Oct 25, 2022

Hi @Finesse. Thanks for your response. I just call loadSources and get the error as the screenshot.
const fpPromise = loadSources(sources, {}, [ "screenResolution", "screenFrame", "canvas", "fontPreferences", "languages", ])();
error screenshot

@Finesse
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Finesse commented Oct 25, 2022

@chuotnhat1985

  • What does fpPromise resolve to or throws?
  • What's the page full URL? (even if it's a local address)
  • Please provide an HTML file that I can reproduce the error with
  • Are there any important settings on your iPhone such as Lockdown Mode?

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