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Ente auth codes are invalid after latest update #4567

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netsizen opened this issue Jan 1, 2025 · 5 comments
Open

Ente auth codes are invalid after latest update #4567

netsizen opened this issue Jan 1, 2025 · 5 comments
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@netsizen
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netsizen commented Jan 1, 2025

Description

after the update all my codes are invalid across all of my accounts now. Binance, gitea, codeberg and all my accounts says 2fa code is invalid. Please fix this issue. Im unable to login to any of my account.

Version

latest

What product are you using?

Ente Auth

What platform are you using?

Mobile - FDroid

@netsizen netsizen added the triage label Jan 1, 2025
@ua741
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ua741 commented Jan 4, 2025

Please check your device time. No one else has reported this issue, it's very likely your device time is out of sync.

@ua741 ua741 closed this as completed Jan 4, 2025
@netsizen
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netsizen commented Jan 4, 2025

Please check your device time. No one else has reported this issue, it's very likely your device time is out of sync.

my device time is correct. you closed my issue without even providing support. i am going through pain as i am unable to login to my accounts and im surprised to see this behavior. "ente auth is indeed not to be trusted"

@ua741 ua741 reopened this Jan 4, 2025
@ua741
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ua741 commented Jan 4, 2025

Can you click on View QR code option (right click on desktop or long press on mobile) and scan the QR code in another 2FA app.

Please let us know if you see same code on both app or different code?

@netsizen
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netsizen commented Jan 4, 2025

Can you click on View QR code option (right click on desktop or long press on mobile) and scan the QR code in another 2FA app.

Please let us know if you see same code on both app or different code?

just scanned using google auth and it gives error: Cannot intercept qr code

@ua741
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ua741 commented Jan 4, 2025

We will try to reproduce the QR code scanning issue.

In the meanwhile, can you click on edit and use the secret from that to manually add the TOTP on any other Authenticator app.

If both Ente and the other app are showing different code, we will try to investigate this further.

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