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Can not start Ente Auth #1550

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jbugel-lol opened this issue Apr 28, 2024 · 5 comments
Closed

Can not start Ente Auth #1550

jbugel-lol opened this issue Apr 28, 2024 · 5 comments
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- auth Relates to Ente Auth --desktop Plaftorm is desktop needs more info Further information is requested

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@jbugel-lol
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Description

I was trying to install Ente Auth to get to my 2fa codes.
But I was encountering following issue:
There were 4 missing dll files, reinstalling did not fix
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Version

2.0.54+254

What product are you using?

Ente Auth

What platform are you using?

Desktop - Windows

@Shaddow798
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Shaddow798 commented Apr 28, 2024

I initaly got those same dll errors, when trying to install ente auth on a fresh install of windows 10, I was able to fix that issue by installing the visual C++ runtimes and that fixed that issue, although I still cannot log in.

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

@vishnukvmd vishnukvmd added --desktop Plaftorm is desktop - auth Relates to Ente Auth and removed triage labels Apr 29, 2024
@vishnukvmd
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@jbugel-lol could you confirm if installing Visual C++ runtime like @Shaddow798 suggested fixes your issue?

I still cannot log in.

@Shaddow798 could you share more details? What's the error you're seeing?

@vishnukvmd vishnukvmd added the needs more info Further information is requested label Apr 29, 2024
@jbugel-lol
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@vishnukvmd yes, this works, but like they, i also can not login

@vishnukvmd
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@jbugel-lol Could you please share more details about the error you're seeing when you try to login?

@jbugel-lol
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latest beta fixed it but iirc it was some server error

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Labels
- auth Relates to Ente Auth --desktop Plaftorm is desktop needs more info Further information is requested
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