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MSI doesn't work #18522

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hueldoeu opened this issue Apr 26, 2024 · 3 comments
Closed

MSI doesn't work #18522

hueldoeu opened this issue Apr 26, 2024 · 3 comments

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@hueldoeu
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The problem

i have chosen the MSI
image
and opened it. nothing happned. with the tool Everything i found this
image
i opened it and github desktop was finally installed

Release version

3.3.14

Operating system

Windows 10

Steps to reproduce the behavior

No response

Log files

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Screenshots

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Additional context

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@steveward
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@hueldoeu thanks for the issue. Just to confirm -- were you able to get the app installed successfully, and are just reporting the initial issue?

I just tested the .msi and it worked on my Windows machine. If you're interested in sending over some of the installation log files they may give some more information.

You should be able to find the log file here:

%LocalAppData%\GitHubDesktop\SquirrelSetup.log

If no log file is being generated there you should be able to find one in the SquirrelTemp directory:

%LocalAppData%\SquirrelTemp\SquirrelSetup.log

Please send that over as an attachment. Thanks.

@steveward steveward added the more-info-needed The submitter needs to provide more information about the issue label Apr 29, 2024
@hueldoeu
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[26.04.24 23:42:09] info: Program: Starting Squirrel Updater: --install .
[26.04.24 23:42:09] info: Program: Starting install, writing to C:\Users\Nutzer\AppData\Local\SquirrelTemp
[26.04.24 23:42:09] info: Program: About to install to: C:\Users\Nutzer\AppData\Local\GitHubDesktop
[26.04.24 23:42:09] info: CheckForUpdateImpl: Reading RELEASES file from C:\Users\Nutzer\AppData\Local\SquirrelTemp
[26.04.24 23:42:09] info: CheckForUpdateImpl: First run, starting from scratch
[26.04.24 23:42:10] info: ApplyReleasesImpl: Writing files to app directory: C:\Users\Nutzer\AppData\Local\GitHubDesktop\app-3.3.14
[26.04.24 23:42:12] info: LogHost: Rigging execution stub for GitHubDesktop_ExecutionStub.exe to C:\Users\Nutzer\AppData\Local\GitHubDesktop\GitHubDesktop.exe
[26.04.24 23:42:22] info: ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\Nutzer\AppData\Local\GitHubDesktop\app-3.3.14\GitHubDesktop.exe]
[26.04.24 23:42:27] info: ApplyReleasesImpl: Starting fixPinnedExecutables
[26.04.24 23:42:27] info: ApplyReleasesImpl: Fixing up tray icons
[26.04.24 23:42:27] info: ApplyReleasesImpl: cleanDeadVersions: checking for version 3.3.14
[26.04.24 23:42:27] info: ApplyReleasesImpl: cleanDeadVersions: exclude new version folder app-3.3.14
[26.04.24 23:42:29] info: Program: Finished Squirrel Updater

located in %LocalAppData%\SquirrelTemp\SquirrelSetup.log

github desktop works fine.

@github-actions github-actions bot removed the more-info-needed The submitter needs to provide more information about the issue label Apr 29, 2024
@steveward
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Thanks for the update. I'm not seeing anything unusual in the log, but I'll keep an eye out to see if we get any more reports of this.

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