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Not able to fetch origin , push code etc even though i logged in. #18508

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uni-parth-p-shah opened this issue Apr 24, 2024 · 7 comments
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more-info-needed The submitter needs to provide more information about the issue

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@uni-parth-p-shah
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The problem

image

I have tried logging in through my ID and password, my ID and SSH key, I made a new SSH key and tried, i tried logging out and logging in and I even deleted and reinstalled the app. But no matter what I do now I'm not able to do anything on github desktop anymore. It was working just a day ago.

Release version

Version 3.3.14 (x64)

Operating system

Windows

Steps to reproduce the behavior

Logged in on github desktop from long before.
Suddenly not able to perform any operations like fetch origin, push code in any repo.

Log files

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Screenshots

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Additional context

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@uni-parth-p-shah
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image

when i try to clone repos, it asks me for this. But it does not verify my password nor my PAT. Even the new ones

@steveward
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Thanks for the report @uni-parth-p-shah. Could you upload the log file from GitHub Desktop so that I could get some more information about this error? To access the log files go to the file menu in GitHub Desktop and select Help > Show Logs.
The log files are created daily -- please upload a log file as an attachment from a day where you experienced the issue.

You won't be able to log in via the "Authentication dialog" -- that's used for third-party services.

@steveward steveward added the more-info-needed The submitter needs to provide more information about the issue label Apr 24, 2024
@uni-parth-p-shah
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logs.zip
here's the log files you requested.

@github-actions github-actions bot removed the more-info-needed The submitter needs to provide more information about the issue label Apr 25, 2024
@uni-parth-p-shah
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image
i am able to push from gitbash

@uni-parth-p-shah
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seeing this issue frequently as well. some operations are not working

@steveward
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It looks like you're hitting a SSH permissions issue. You can follow the steps in this article to troubleshoot that:

https://docs.github.com/en/authentication/troubleshooting-ssh/error-permission-denied-publickey

Let me know if that doesn't get things working.

@steveward steveward added the more-info-needed The submitter needs to provide more information about the issue label May 3, 2024
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Thank you for your issue!
We haven’t gotten a response to our questions above. With only the information that is currently in the issue, we don’t have enough information to take action. We’re going to close this but don’t hesitate to reach out if you have or find the answers we need. If you answer our questions above, this issue will automatically reopen.

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