Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error while loading conda entry point: conda-libmamba-solver (/lib64/libstdc++.so.6: version `GLIBCXX_3.4.29' not found #544

Open
lifannn11 opened this issue Oct 14, 2024 · 11 comments

Comments

@lifannn11
Copy link

Hi:
I have an unsolvable problem when running this code.I get this error message whenever I try to do anything with conda.
Image
How can I solve it?
Best
XI Li

@jaimergp
Copy link
Contributor

Can you please add the details requested by the issue template? They will help us assess the system conditions which seem to be affecting your installation. Report the output of:

  • conda info
  • conda list -n base
  • conda config --show-sources

@LvbBo
Copy link

LvbBo commented Oct 15, 2024

the same problem i have encountered: Error while loading conda entry point: conda-libmamba-solver (/lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /data3/lgb_data_softwear/miniconda/lib/python3.10/site-packages/libmambapy/bindings.cpython-310-x86_64-linux-gnu.so))

### conda info
Error while loading conda entry point: conda-libmamba-solver (/lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /data3/lgb_data_softwear/miniconda/lib/python3.10/site-packages/libmambapy/bindings.cpython-310-x86_64-linux-gnu.so))

 active environment : base
active env location : /data3/lgb_data_softwear/miniconda
        shell level : 1
   user config file : /home/Lvgongbo/.condarc

populated config files : /home/Lvgongbo/.condarc
conda version : 24.9.1
conda-build version : not installed
python version : 3.10.13.final.0
solver : classic
virtual packages : __archspec=1=zen2
__conda=24.9.1=0
__glibc=2.17=0
__linux=3.10.0=0
__unix=0=0
base environment : /data3/lgb_data_softwear/miniconda (writable)
conda av data dir : /data3/lgb_data_softwear/miniconda/etc/conda
conda av metadata url : None
channel URLs : https://conda.anaconda.org/ursky/linux-64
https://conda.anaconda.org/ursky/noarch
https://conda.anaconda.org/bioconda/linux-64
https://conda.anaconda.org/bioconda/noarch
https://repo.anaconda.com/pkgs/main/linux-64
https://repo.anaconda.com/pkgs/main/noarch
https://repo.anaconda.com/pkgs/r/linux-64
https://repo.anaconda.com/pkgs/r/noarch
https://conda.anaconda.org/conda-forge/linux-64
https://conda.anaconda.org/conda-forge/noarch
package cache : /data3/lgb_data_softwear/miniconda/pkgs
/home/Lvgongbo/.conda/pkgs
envs directories : /data3/lgb_data_softwear/miniconda/envs
/home/Lvgongbo/.conda/envs
platform : linux-64
user-agent : conda/24.9.1 requests/2.32.3 CPython/3.10.13 Linux/3.10.0-1160.90.1.el7.x86_64 centos/7.9.2009 glibc/2.17
UID:GID : 1010:1010
netrc file : None
offline mode : False

conda list -n base
Error while loading conda entry point: conda-libmamba-solver (/lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /data3/lgb_data_softwear/miniconda/lib/python3.10/site-packages/libmambapy/bindings.cpython-310-x86_64-linux-gnu.so))

packages in environment at /data3/lgb_data_softwear/miniconda:

Name Version Build Channel

_libgcc_mutex 0.1 conda_forge conda-forge
_openmp_mutex 4.5 2_gnu conda-forge
_r-mutex 1.0.0 anacondar_1
archspec 0.2.3 pyhd3eb1b0_0
binutils_impl_linux-64 2.40 h5293946_0
biopython 1.84 pypi_0 pypi
blast 2.5.0 hc0b0e79_3 bioconda
boltons 23.0.0 py310h06a4308_0
boost 1.82.0 py310h06a4308_2
bowtie2 2.5.4 h7071971_4 bioconda
bracken 3.0 h4ac6f70_0 bioconda
brotli 1.0.9 h5eee18b_8
brotli-bin 1.0.9 h5eee18b_8
brotli-python 1.0.9 py310h6a678d5_8
bwidget 1.9.16 h9eba36c_0
bzip2 1.0.8 h5eee18b_6
c-ares 1.19.1 h5eee18b_0
ca-certificates 2024.9.24 h06a4308_0
cairo 1.18.0 h3faef2a_0 conda-forge
certifi 2024.8.30 py310h06a4308_0
cffi 1.17.1 py310h1fdaa30_0
charset-normalizer 3.3.2 pyhd3eb1b0_0
conda 24.9.1 py310h06a4308_0
conda-content-trust 0.2.0 py310h06a4308_1
conda-libmamba-solver 24.9.0 pyhd8ed1ab_0 conda-forge
conda-package-handling 2.3.0 py310h06a4308_0
conda-package-streaming 0.10.0 py310h06a4308_0
contourpy 1.2.0 py310hdb19cb5_0
cryptography 43.0.0 py310hdda0065_0
curl 8.9.1 hdbd6064_0
cycler 0.11.0 pyhd3eb1b0_0
dbus 1.13.18 hb2f20db_0
dendropy 5.0.1 pypi_0 pypi
distro 1.9.0 py310h06a4308_0
dos2unix 7.5.2 ha770c72_3 conda-forge
entrez-direct 22.4 he881be0_0 bioconda
exceptiongroup 1.2.2 pypi_0 pypi
expat 2.6.3 h6a678d5_0
fastqc 0.12.1 hdfd78af_0 bioconda
fasttree 2.1.11 h031d066_4 bioconda
fmt 10.2.1 h00ab1b0_0 conda-forge
font-ttf-dejavu-sans-mono 2.37 hd3eb1b0_0
font-ttf-inconsolata 2.001 hcb22688_0
font-ttf-source-code-pro 2.030 hd3eb1b0_0
font-ttf-ubuntu 0.83 h8b1ccd4_0
fontconfig 2.14.2 h14ed4e7_0 conda-forge
fonts-anaconda 1 h8fa9717_0
fonts-conda-ecosystem 1 hd3eb1b0_0
fonttools 4.51.0 py310h5eee18b_0
freetype 2.12.1 h4a9f257_0
fribidi 1.0.10 h7b6447c_0
frozendict 2.4.2 py310h5eee18b_0
gawk 5.1.0 h7b6447c_0
gcc_impl_linux-64 11.2.0 h1234567_1
gettext 0.21.0 hedfda30_2
gffread 0.12.7 hdcf5f25_4 bioconda
gfortran_impl_linux-64 11.2.0 h1234567_1
glib 2.78.4 h6a678d5_0
glib-tools 2.78.4 h6a678d5_0
graphite2 1.3.14 h295c915_1
gxx_impl_linux-64 11.2.0 h1234567_1
harfbuzz 8.3.0 h3d44ed6_0 conda-forge
htop 3.3.0 h2475386_0 conda-forge
htseq 2.0.5 py310h24e864b_2 bioconda
htslib 1.21 h5efdd21_0 bioconda
icu 73.2 h59595ed_0 conda-forge
idna 3.7 py310h06a4308_0
iniconfig 2.0.0 pypi_0 pypi
iqtree 2.3.6 hdbdd923_0 bioconda
joblib 1.4.2 pypi_0 pypi
jsonpatch 1.33 py310h06a4308_1
jsonpointer 2.1 pyhd3eb1b0_0
kernel-headers_linux-64 2.6.32 he073ed8_17 conda-forge
kiwisolver 1.4.4 py310h6a678d5_0
kraken2 2.1.3 pl5321hdcf5f25_2 bioconda
krb5 1.20.1 h143b758_1
lcms2 2.16 hb7c19ff_0 conda-forge
ld_impl_linux-64 2.40 h12ee557_0
lerc 4.0.0 h27087fc_0 conda-forge
libarchive 3.7.4 hfca40fe_0 conda-forge
libasprintf 0.22.5 he8f35ee_3 conda-forge
libblas 3.9.0 16_linux64_openblas conda-forge
libboost 1.82.0 h109eef0_2
libbrotlicommon 1.0.9 h5eee18b_8
libbrotlidec 1.0.9 h5eee18b_8
libbrotlienc 1.0.9 h5eee18b_8
libcblas 3.9.0 16_linux64_openblas conda-forge
libcurl 8.9.1 h251f7ec_0
libdeflate 1.20 hd590300_0 conda-forge
libedit 3.1.20230828 h5eee18b_0
libev 4.33 h7f8727e_1
libffi 3.4.4 h6a678d5_1
libgcc 14.1.0 h77fa898_1 conda-forge
libgcc-devel_linux-64 11.2.0 h1234567_1
libgcc-ng 14.1.0 h69a702a_1 conda-forge
libgettextpo 0.22.5 he02047a_3 conda-forge
libgfortran-ng 11.2.0 h00389a5_1
libgfortran5 11.2.0 h1234567_1
libglib 2.78.4 hdc74915_0
libgomp 14.1.0 h77fa898_1 conda-forge
libiconv 1.17 hd590300_2 conda-forge
libidn2 2.3.4 h5eee18b_0
libjpeg-turbo 3.0.3 h5eee18b_0
liblapack 3.9.0 16_linux64_openblas conda-forge
libmamba 1.5.8 had39da4_0 conda-forge
libmambapy 1.5.8 py310h39ff949_0 conda-forge
libnghttp2 1.57.0 h2d74bed_0
libnl 3.10.0 h4bc722e_0 conda-forge
libnsl 2.0.1 hd590300_0 conda-forge
libopenblas 0.3.21 h043d6bf_0
libpng 1.6.39 h5eee18b_0
libsolv 0.7.24 he621ea3_1
libsqlite 3.46.0 hde9e2c9_0 conda-forge
libssh2 1.11.0 h251f7ec_0
libstdcxx 14.1.0 hc0a3c3a_1 conda-forge
libstdcxx-devel_linux-64 11.2.0 h1234567_1
libstdcxx-ng 14.1.0 h4852527_1 conda-forge
libtiff 4.6.0 h1dd3fc0_3 conda-forge
libunistring 0.9.10 h27cfd23_0
libuuid 2.38.1 h0b41bf4_0 conda-forge
libwebp-base 1.3.2 h5eee18b_0
libxcb 1.15 h7f8727e_0
libxcrypt 4.4.36 hd590300_1 conda-forge
libxml2 2.13.1 hfdd30dd_2
libzlib 1.2.13 hd590300_5 conda-forge
lz4-c 1.9.4 h6a678d5_1
lzo 2.10 h7b6447c_2
mafft 7.525 h031d066_1 bioconda
make 4.2.1 h1bed415_1
mamba 1.5.8 py310h51d5547_0 conda-forge
matplotlib-base 3.9.2 py310hbfdbfaf_0
menuinst 2.1.2 py310h06a4308_0
muscle 5.1 h4ac6f70_3 bioconda
ncurses 6.5 he02047a_1 conda-forge
numpy 1.26.4 py310hb13e2d6_0 conda-forge
openjdk 11.0.13 h87a67e3_0
openjpeg 2.5.2 he7f1fd0_0
openssl 3.3.2 hb9d3cd8_0 conda-forge
packaging 24.1 py310h06a4308_0
pandas 2.2.3 py310h5eaa309_1 conda-forge
pango 1.50.14 ha41ecd1_2 conda-forge
pcre2 10.42 hebb0a14_1
perl 5.32.1 0_h5eee18b_perl5
pillow 10.3.0 py310hf73ecf8_0 conda-forge
pip 24.2 py310h06a4308_0
pixman 0.43.2 h59595ed_0 conda-forge
platformdirs 3.10.0 py310h06a4308_0
pluggy 1.0.0 py310h06a4308_1
popt 1.19 h5eee18b_0
py-boost 1.82.0 py310h3c18c91_2
pybind11-abi 4 hd3eb1b0_1
pycosat 0.6.6 py310h5eee18b_1
pycparser 2.21 pyhd3eb1b0_0
pyparsing 3.1.2 py310h06a4308_0
pysam 0.22.1 py310h804392c_2 bioconda
pysocks 1.7.1 py310h06a4308_0
pytest 8.3.3 pypi_0 pypi
python 3.10.13 hd12c33a_1_cpython conda-forge
python-dateutil 2.9.0post0 py310h06a4308_2
python-tzdata 2023.3 pyhd3eb1b0_0
python_abi 3.10 5_cp310 conda-forge
pytz 2024.1 py310h06a4308_0
r-base 4.3.2 hb8ee39d_2 conda-forge
readline 8.2 h5eee18b_0
reproc 14.2.4 h6a678d5_2
reproc-cpp 14.2.4 h6a678d5_2
requests 2.32.3 py310h06a4308_0
rsync 3.3.0 hc9e6f67_0
ruamel.yaml 0.18.6 py310h5eee18b_0
ruamel.yaml.clib 0.2.8 py310h5eee18b_0
samtools 1.20 h50ea8bc_0 bioconda
scikit-learn 1.5.2 pypi_0 pypi
scipy 1.8.1 py310hdfbd76f_2 conda-forge
seaborn 0.13.2 pypi_0 pypi
sed 4.8 h7b6447c_0
seqkit 2.8.2 h9ee0642_1 bioconda
seqtk 1.4 he4a0461_2 bioconda
setuptools 75.1.0 py310h06a4308_0
six 1.16.0 pyhd3eb1b0_1
sysroot_linux-64 2.12 he073ed8_17 conda-forge
tar 1.34 hb2e2bae_1 conda-forge
threadpoolctl 3.5.0 pypi_0 pypi
tk 8.6.14 h39e8969_0
tktable 2.10 h3d55465_1
tomli 2.0.2 pypi_0 pypi
tqdm 4.66.5 py310h2f386ee_0
trimal 1.5.0 h4ac6f70_1 bioconda
truststore 0.8.0 py310h06a4308_0
tzdata 2024b h04d1e81_0
unicodedata2 15.1.0 py310h5eee18b_0
urllib3 2.2.3 py310h06a4308_0
wget 1.24.5 h251f7ec_0
wheel 0.44.0 py310h06a4308_0
xorg-kbproto 1.0.7 hb9d3cd8_1003 conda-forge
xorg-libice 1.1.1 hb9d3cd8_1 conda-forge
xorg-libsm 1.2.4 he73a12e_1 conda-forge
xorg-libx11 1.8.9 h8ee46fc_0 conda-forge
xorg-libxext 1.3.4 h0b41bf4_2 conda-forge
xorg-libxrender 0.9.11 hd590300_0 conda-forge
xorg-libxt 1.3.0 hd590300_1 conda-forge
xorg-renderproto 0.11.1 hb9d3cd8_1003 conda-forge
xorg-xextproto 7.3.0 hb9d3cd8_1004 conda-forge
xorg-xproto 7.0.31 h27cfd23_1007
xxhash 0.8.0 h7f8727e_3
xz 5.4.6 h5eee18b_1
yaml-cpp 0.8.0 h6a678d5_1
zlib 1.2.13 hd590300_5 conda-forge
zstandard 0.23.0 py310h2c38b39_0
zstd 1.5.6 hc292b87_0

conda config --show-sources
Error while loading conda entry point: conda-libmamba-solver (/lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /data3/lgb_data_softwear/miniconda/lib/python3.10/site-packages/libmambapy/bindings.cpython-310-x86_64-linux-gnu.so))
==> /home/Lvgongbo/.condarc <==
channel_priority: flexible
channels:

  • ursky
  • bioconda
  • defaults
  • conda-forge
    solver: classic

@jaimergp
Copy link
Contributor

Thanks. Can you post also the output of env | sort? I think you might have some LD_LIBRARY_PATH value set up 🤔

@LvbBo
Copy link

LvbBo commented Oct 15, 2024 via email

@jaimergp
Copy link
Contributor

Yes, I do see a LD_LIBRARY_PATH entry. Can you try to unset it? You shouldn't need that.

unset LD_LIBRARY_PATH
conda info

@LvbBo
Copy link

LvbBo commented Oct 15, 2024 via email

@jaimergp
Copy link
Contributor

Not sure why it's trying to load stuff from /lib64 directly. The runtime libraries are usually provided. Also you are using libmambapy 1.5.3 and GLIBC 2.17, which should be sufficient. This is a CentOS 7 machine, so I'm assuming you are in some kind of HPC / university data center? Can you reach out to your system administration team? There might be some restrictions that prevent conda from operating correctly.

@LvbBo
Copy link

LvbBo commented Oct 22, 2024

I have fixed this problem by downgrading the version of conda: conda install -c bioconda conda=24.3.0! Hope this method can be work for others!!!

@mmsteven
Copy link

mmsteven commented Nov 7, 2024

I had a similar error and found that the .so was not getting linked correctly so in my <conda-prefix>/lib directory I only had the libstdc++.so.6.0.33 file and was missing the so.6 link

The following resolved my issue (where my conda is installed to /mnt/hostname/users/data/miniconda3)

cd /mnt/hostname/users/data/miniconda3/lib
ln -s libstdc++.so.6.0.33 libstdc++.so.6

hope this helps.

@isuruf
Copy link
Contributor

isuruf commented Nov 7, 2024

This is probably an issue related to mamba-org/mamba#3423

@LvbBo
Copy link

LvbBo commented Nov 12, 2024 via email

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
Status: 🆕 New
Development

No branches or pull requests

5 participants