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+# Frequently Asked Questions
+
+### Is Greenhouse a managed service?
+
+No. Greenhouse enables teams to operate their Kubernetes clusters using CCloud best practices.
+
+### How do LoBs use Greenhouse?
+
+### How does Greenhouse compare to Kyma?
+
+There’s plenty of tools that can be used to deploy tools such as Prometheus. However, they don’t provide an end-to-end process. Greenhouse does by wiring plugins together and providing (codified) guidance for the Plugins. For example: The kube-monitoring plugin provides end-to-end monitoring from alerts, playbooks, dashboards that work with the Prometheus, Alertmanager, Thanos, Supernova, etc. .
+
+### Is Greenhouse replacing Concourse?
+
+No. Greenhouse aims to make deployment of operational content (alerts, playbooks, dashboards) easy. Concourse and the CE deployment process is not touched. 
+
+### Will Greenhouse replace the ukt for deploying into clusters?
+
+### What is a plugin?
+
+Plugins extend the capabilities of the core platform.
+
+A plugin can consist of a back- and frontend. The backend is codified operational knowledge (alerts, playbooks, dashboards, configuration) or selected tools (Prometheus, Plutono, etc.). The frontend is shown in the Greenhouse UI. 
+
+### What is an extension?
+
+The terminology is plugin.
+
+### What is the difference between plugin and extension?
+
+The term is plugin.
+
+### Will Ceph be managed in Greenhouse?
+
+No. Greenhouse is an operations platform and does not manage Ceph. Greenhouse deploys Ceph alerts, playbooks, dashboards to the Ceph Kubernetes clusters.
+
+### Who supports the monitoring stack in OpenStack, Ceph, KVM, and all other flavors of clusters used for CCloud?
+
+Team Observability supports the plugins for the foundational monitoring components (Prometheus/Thanos, Alert manager, ...)
+
+### Where can I find a matrix of which support group owns which plugin?
+
+### Who to contact for general questions regarding Greenhouse?
+
+Arno Uhlig, Ivo Gosemann or general questions via the #greenhouse channel in Slack.
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