Error deleting Instagram messages - instagram_manage_messages Permission #8842
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pixelsstudiove
changed the title
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tracking it here : #8512 |
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This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs. |
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Describe the bug
In order to cancel messages sent from Instagram, it is necessary to use the URLs provided by the same platform, but in Chatwoot we use local storage or use of CDNs such as Amazon or Google.
This policy is new, how could we pass Meta review for this permission to be approved if Chatwoot doesn't delete the media file?
To Reproduce
1- Send a message from Instagram to a test account
2- Receive the message in your Chatwoot inbox
3- Delete the message from Instagram
4- Notice how the message says that it was deleted in Chatwoot but the file is still kept in the chat.
Expected behavior
No response
Environment
Linux VM
Cloud Provider
None
Platform
Browser
Operating system
Ubuntu
Browser and version
No response
Docker (if applicable)
No response
Additional context
No response
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