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Can't Download converted RAW image Pls Help! #13

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willswordh opened this issue Oct 19, 2023 · 3 comments
Open

Can't Download converted RAW image Pls Help! #13

willswordh opened this issue Oct 19, 2023 · 3 comments
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@willswordh
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Hi, I can't download converted RAW image in DNG format. Is there a way to download it in PixelViewer? Thanks a lot!!

@hamster620
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@willswordh Do you mean you cannot open DNG file in PixelViewer? If so please help to provide the sample DNG file you use so that we can check the reason.

@hamster620 hamster620 self-assigned this Oct 20, 2023
@ThioJoe
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ThioJoe commented Jan 18, 2024

Out of curiosity I was able to possibly reproduce what he means, he didn't give many details.

It seems if the DNG is created with lossy compression it gives an error when opening. I only tested it with Adobe's DNG converter and used a raw file from my Canon R5. It works if I don't enable the compression. Not sure if that's what he means though.

See here the error and the settings used.
image

Here's the DNG file:
https://drive.google.com/file/d/1DrGKI_qjbXz2RHO0N9A695fkE-Z6blWq/view?usp=sharing

@hamster620
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Hi @ThioJoe, it is a known limitation that PixelViewer doesn't support decoding DNG with compressed data. PixelViewer tries to use embedded JPEG when opening DNG with compressed data, an error will be produced if embedded JPEG not found in file.

@willswordh is it same as what you mentioned?

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3 participants