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[Feature Request] Support for Salesforce "Messaging for Web" #379

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MarcusJT opened this issue Feb 6, 2024 · 1 comment
Open
1 task done

[Feature Request] Support for Salesforce "Messaging for Web" #379

MarcusJT opened this issue Feb 6, 2024 · 1 comment
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enhancement New feature or request help wanted Extra attention is needed

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@MarcusJT
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MarcusJT commented Feb 6, 2024

What problem would this feature solve?

Salesforce's "Messaging for Web" live chat feature (https://help.salesforce.com/s/articleView?id=sf.miaw_setup_stages.htm&type=5/) widget to a webpage adds a huge amount of additional JavaScript and therefore negatively impacts web performance.

Describe the solution you’d like to see

I'd like react-live-chat-loader to add support for Salesforce's "Messaging for Web" widget

Are you willing to work on implementing this solution?

No

Describe alternatives you’ve considered

No response

Additional context

I'm a product designer who cares about performance (not an engineer) so can't help implement, but developer documentation can be found at https://developer.salesforce.com/docs/service/messaging-web/overview

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  • I agree to follow this project’s Code of Conduct
@MarcusJT MarcusJT added the enhancement New feature or request label Feb 6, 2024
@benschwarz benschwarz added the help wanted Extra attention is needed label Feb 6, 2024
@benschwarz
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Thanks for submitting interest in a Salesforce Messaging for Web addition @MarcusJT.

While we aren't using this product and won't implement a provider ourselves, we'd be happy to help any open source submitter get a Pull Request over the line. If that sounds like you, please start a PR! 👍

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Labels
enhancement New feature or request help wanted Extra attention is needed
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