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Custom domain stuck on SSL config / Err 403 / All DNS records look good #3888

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badvik83 opened this issue Jan 2, 2024 · 5 comments
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archived This issue has been locked. feature-request New feature or request response-requested Waiting on additional info and feedback. Will move to "closing-soon" in 7 days.

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@badvik83
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badvik83 commented Jan 2, 2024

Before opening, please confirm:

Amplify Hosting feature

Frontend builds

Is your feature request related to a problem? Please describe:

I have a domain with namecheap.com and I don't use Route53. I successfully deployed my custom domain (nadiahope.com) with Amplify and it's opening at:
https://dev8901.djaiq6dooqujo.amplifyapp.com/
However, it's stuck at SSL Configuration (although SSL certificate is shown as issued when I go to https://nadiahope.com) and the site itself won't open, pointing at cloudfront. A DNS CNAME check returns all green checks.
Untitled

p.s. I also have WorkMail and the MX record set up and this works properly.
Untitled2

Describe how you'd like this feature to work

Site should open

@badvik83 badvik83 added the feature-request New feature or request label Jan 2, 2024
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github-actions bot commented Jan 2, 2024

This has been identified as a feature request. If this feature is important to you, we strongly encourage you to give a 👍 reaction on the request. This helps us prioritize new features most important to you. Thank you!

@arundna
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arundna commented Jan 10, 2024

@badvik83 - 👋 I'm unable to locate your app ID - djaiq6dooqujo in our service. I did see that https://nadiahope.com/ is rendering correctly. Do you have the right app ID for your app that can help to investigate further?

@arundna arundna added the response-requested Waiting on additional info and feedback. Will move to "closing-soon" in 7 days. label Jan 10, 2024
@badvik83
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@badvik83 - 👋 I'm unable to locate your app ID - djaiq6dooqujo in our service. I did see that https://nadiahope.com/ is rendering correctly. Do you have the right app ID for your app that can help to investigate further?

Thank you for checking and getting back to me. But I moved the site to my trusted hosting service with a quick and free support (this not to you but AWS in general).

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@github-actions github-actions bot added the archived This issue has been locked. label Jan 11, 2024
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archived This issue has been locked. feature-request New feature or request response-requested Waiting on additional info and feedback. Will move to "closing-soon" in 7 days.
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