| Name | Type | Description | Notes |
|---|---|---|---|
id |
string | A unique identifier for an object. | |
parent_id |
string | The ticket's parent ID | [optional] |
collection_id |
string | The ticket's collection ID | [optional] |
type |
string | The ticket's type | [optional] |
subject |
string | Subject of the ticket | [optional] |
description |
string | The ticket's description. HTML version of description is mapped if supported by the third-party platform | [optional] |
status |
string | The current status of the ticket. Possible values include: open, in_progress, closed, or - in cases where there is no clear mapping - the original value passed through. | [optional] |
priority |
string | Priority of the ticket | [optional] |
assignees |
Array<Assignee> | [optional] | |
updated_at |
Date | The date and time when the object was last updated. | [optional] |
created_at |
Date | The date and time when the object was created. | [optional] |
created_by |
string | The user who created the object. | [optional] |
due_date |
Date | Due date of the ticket | [optional] |
completed_at |
Date | When the ticket was completed | [optional] |
tags |
Array<CollectionTag> | [optional] | |
custom_mappings |
object | When custom mappings are configured on the resource, the result is included here. | [optional] |
pass_through |
PassThroughBody | [optional] |
-
low(value:'low') -
normal(value:'normal') -
high(value:'high') -
urgent(value:'urgent')