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with Superset v4.0.2 and Firefox (ESR 115.9.1 or 134) the dashboard PDF export is OK but it failed for the Image export #31863

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xavier-GitHub76 opened this issue Jan 15, 2025 · 2 comments
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browser:firefox Related to the Firefox browser dashboard:export Related to exporting dashboards

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@xavier-GitHub76
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Bug description

Hello,

with Superset v4.0.2 and Firefox (ESR 115.9.1 or 134) the dashboard PDF export is OK but it failed for the Image export

Regards

Screenshots/recordings

Image

Image

Image

Superset version

4.0.2

Python version

3.9

Node version

16

Browser

Firefox

Additional context

No response

Checklist

  • I have searched Superset docs and Slack and didn't find a solution to my problem.
  • I have searched the GitHub issue tracker and didn't find a similar bug report.
  • I have checked Superset's logs for errors and if I found a relevant Python stacktrace, I included it here as text in the "additional context" section.
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dosubot bot commented Jan 15, 2025

I found a similar open issue regarding image export problems in Firefox. Users have reported that exporting charts as images works well in Chromium-based browsers like Chrome and Microsoft Edge, but not in Firefox or Safari. Switching to a Chromium-based browser may resolve the issue [1].

Additionally, ensure that the ENABLE_DASHBOARD_DOWNLOAD_WEBDRIVER_SCREENSHOT setting is enabled in your Superset configuration, as it is necessary for exporting dashboards as images [2]. You might also want to check the logs of your Celery worker for any errors, as they can provide more insight into the problem [3].

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@dosubot dosubot bot added browser:firefox Related to the Firefox browser dashboard:export Related to exporting dashboards labels Jan 15, 2025
@xavier-GitHub76
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I test with superset 4.1.1 / Firefox 134 and the following superset_config.py file :

FEATURE_FLAGS = {
"ENABLE_DASHBOARD_DOWNLOAD_WEBDRIVER_SCREENSHOT": False
}

but the image is always KO

Image

Image

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Labels
browser:firefox Related to the Firefox browser dashboard:export Related to exporting dashboards
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