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Random upselling banner #1273

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renestalder opened this issue Apr 26, 2024 · 7 comments
Open

Random upselling banner #1273

renestalder opened this issue Apr 26, 2024 · 7 comments

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@renestalder
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renestalder commented Apr 26, 2024

If reporting a bug:

  1. Can you describe the problem and bug in more detail?
    Like the other day with Random “Error saving note” #1272, but this time I'm getting a random upselling banner when typing into input fields on websites or web applications, without even interacting with Memex.

Screenshot 2024-04-26 at 14 37 09

  1. How can we replicate the issue?
    I don't have any idea.

  2. Expected behavior (i.e. solution)
    Memex should not randomly push its application UI into my face when I'm not interacting with it.
    Upselling banner should only be showed if I try to save another page after reaching the limit. Not from solely interacting with websites and web applications outside of memex.

  3. Error stack (from extension crash page)
    Don't have any/

  4. Other comments

I'm absolutely not against the upselling banner. But at this point, I can't tell any more if this is a dark pattern or a bug.

@blackforestboi
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blackforestboi commented Apr 26, 2024

This is definitely a bug. If you are already paying it should not show this.
And even then it should only show you this if you take an action in Memex that would hit a paywall (e.g. saving an article) - but never if you don't actually do anything Memex related.

Already on it and trying to get into a reproducable state.
Just to clarify: This was before you upgraded your subscription?

@blackforestboi
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Also: Which text fields were these triggered, and do you remember what you typed into the field when the banner appeared?

@renestalder
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@blackforestboi

Just to clarify: This was before you upgraded your subscription?

Yep.

Funny, until now, I forgot I'm no longer subscribed. Had a subscription back in 2020.

Which text fields were these triggered, and do you remember what you typed into the field when the banner appeared?

The fields in HTML look like this, and they come from a paid time tracking tool I use:

<input type="text" class="form-control w-1/6 text-center" placeholder="hh:mm" name="presences[1].from" maxlength="255" autocomplete="off" value="12:00">

Nothing special.

And I type numbers into to it. I type something like 10:00 and was stopped by the banner while typing, either after a zero or when I typed the colon. I can't remember. But I could constantly reproduce it before upgrading, and the behavior was identical to #1272.

@blackforestboi
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Whats the time tracking tool you use, so I can sign up and try to reproduce it!

@renestalder
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renestalder commented Apr 26, 2024

@blackforestboi

It's mocoapp.com.

@blackforestboi
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Thanks!

Where do I find the right field?
Is it the "0:00" field?
The HTML code does not match yours but should be same field type.
Did it also happen on other text fields outside of this time tracking too, and in other fields inside of it?

Screenshot 2024-04-26 at 16 10 03

@renestalder
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@blackforestboi

I hope all the effort is not for nothing. Because I'm skeptical, this has really something to do with the specific field. But let's find out.

I can't tell you exactly how the setup for the app must be to have the work time fields (check-in/check-out), but the UI you are looking for, looks like this:

Screenshot 2024-04-26 at 17 13 10

Screenshot 2024-04-26 at 17 13 14

There is a way to activate all this, but I can't check how this is setup in my case as, I am not admin in my case.
https://www.mocoapp.com/funktionen/2-zeiterfassung/inhalt/57-arbeitszeiterfassung

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