Unable to open PDF manifest

[akrizana]

UV version: 4.0.10

 universalviewer@<4.0.10>

I'm submitting a:

• bug report => please fork one of these codesandbox examples with a repro of your issue and include a link to it below
• feature request => please use the user stories repo
• support request => Please do not submit support requests here, use stackoverflow

Current behavior:

PDF files cannot be displayed on the new version (even your test exaples), while the older version is displaying PDF files normally.
Universal Viewer Examples (uv-v4.netlify.app) - new version v4
Universal Viewer Examples - older version v3

Expected behavior:

Be able to see PDFs like in v3

Steps to reproduce:

You can open the links I have pasted in this ticket, or visit website https://universalviewer.io/ --> View manifest --> https://uv-v4.netlify.app/#?manifest=&c=&m=&cv=&xywh=-2441%2C-197%2C7449%2C3936 --> Select one of the default PDF manifests.

Related code:

// insert any relevant code here

Other information:

[demiankatz]

@akrizana, it sounds like you may be describing the problem that was fixed by #940 (and discussed in #939). This fix was released in UV 4.0.23. I suspect that you need to upgrade to a newer UV release, or else backport the fix to your version and rebuild. Please let me know if you need additional help!

[akrizana]

Hi, yes it looks like that is the same problem. However, when I update a version in my package.json ("universalviewer": "^4.0.25") file with the newer version, UV doesn't load at all, regardless if it is PDF, image, video...

[demiankatz]

Hmm, that is strange; what method are you using to load the UV? Are you getting any errors in your console? I know that some others are successfully running newer releases...

[akrizana]

We have created preact component (preact version: 10.18.1) of universalviewer, and we are importing the following:

import { IIIFEvents as BaseEvents } from "universalviewer";
import { init, Viewer } from "universalviewer";

In our package.json we have defined the version "universalviewer": "^4.0.10", and with it everything, except pdf, work as expected. I can confirm that the error was with mozilla.github.io/pdf.js. When we update it to a newer version, the universalviewer block closes as soon as it appears.

As for the error in the console, we have 404 for /node_modules/extensions/uv-pdf-extension/config/config.json?import=
(Loading failed for the module with source “http://localhost/node_modules/extensions/uv-pdf-extension/config/config.json?import”.)

[demiankatz]

I wonder if this might be related to the issue fixed by #959 (which was merged recently and hasn't been released yet). Can you try this with a dev build?

[akrizana]

Works like a charm. Thank you. Could you tell me can I use this version until the release or I should wait for the official release?

[demiankatz]

@akrizana, if it's working for your purposes, it's probably okay to use it. Official releases are helpful for support purposes since they're easy to talk about, but it may be a little while before the next official release as the community is trying to formalize some of our procedures, and that may take time. I wouldn't want you to be stuck with a broken viewer in the meantime!

I think this issue is now resolved, so I'm going to close it... but please feel free to open a new one if you run into further trouble.