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Crash Report on opening #15189

Closed
2 tasks done
MikeOxawopper opened this issue Apr 9, 2023 · 3 comments
Closed
2 tasks done

Crash Report on opening #15189

MikeOxawopper opened this issue Apr 9, 2023 · 3 comments
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Status: Needs Info Needs more information before action can be taken. Type: Bug The code does not produce the intended behavior.

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@MikeOxawopper
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MikeOxawopper commented Apr 9, 2023

cura.log

Application Version

5.3

Platform

Windows 10 pro

Printer

Ender3 v2

Reproduction steps

  1. click cura icon

Actual results

Fatal error crash report
offers a reset of config files
causes cura to act as if its a new program on a totally new computer
enters a set up wizard
no custom printers
no custom profiles
no custom filaments
everything gone

Copy and paste the back up file cause it to crash again, on the odd try it will open but is very slow.

Custom supports don't work with conical if you click on a model the outline is above it on the screen?
cura was working an hour or so previous and conical was being used when i closed it down

Expected results

didn't open to load a project?

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

crap 1
Crap 2

@MikeOxawopper MikeOxawopper added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Apr 9, 2023
@nallath
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nallath commented Apr 11, 2023

By the look of it it seems to be an issue with a plugin that you have installed. Could you go to your configuration folder, navigate to plugins, and remove that plugin?

@nallath nallath added Status: Needs Info Needs more information before action can be taken. and removed Status: Triage This ticket requires input from someone of the Cura team labels Apr 11, 2023
@fieldOfView
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The crashlog indicates the Titlebar Info plugin, but I think the Mesh Tools plugin may be at fault here.
Please read this: fieldOfView/Cura-MeshTools#36

@github-actions
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This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

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Labels
Status: Needs Info Needs more information before action can be taken. Type: Bug The code does not produce the intended behavior.
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3 participants