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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Penny – AI Expense Tracker</title>
<link rel="stylesheet" href="styles.css">
</head>
<body>
<!-- Navbar -->
<nav class="navbar">
<div class="logo">
<img src="Penny.png" alt="Penny Icon" class="app-icon">
<span>Penny</span>
</div>
<div class="nav-links">
<a href="index.html">Home</a>
<a href="index.html#features">Features</a>
<a href="index.html#how-it-works">How It Works</a>
<a href="index.html#pricing">Pricing</a>
<a href="faq.html">FAQ</a>
</div>
<a href="https://apps.apple.com/us/app/penny-ai-expense-tracker/id6680195347" class="cta-button"><img src="app-store-badge.png" alt="Download on the App Store"></a>
</nav>
<!-- Hero Header -->
<header class="hero">
<div class="hero-overlay">
<div>
<h1>Frequently Asked Questions</h1>
<p>Find answers to common questions and get the most out of Penny.</p>
</div>
</div>
<img src="hero.jpg" alt="Penny App on Mobile" class="hero-image">
</header>
<!-- FAQ Content -->
<div class="container">
<p>Welcome to the Penny App Support page. Here you'll find answers to frequently asked questions and resources to help you get the most out of Penny. If you need further assistance, please don't hesitate to contact us.</p>
<div class="faq-item">
<div class="faq-question">1. How do I log an expense?</div>
<div class="faq-answer">
<p>You can log an expense by simply telling Penny about the expense. An expense requires some type of description, an amount, a category, and a date when it occurred. For example, "I spent $30 at Best Buy today. Categorize it as Shopping."</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">2. Can I edit or delete an expense?</div>
<div class="faq-answer">
<p>Yes, you can edit or delete an expense. Tell Penny what you want to modify, like "Penny, delete the golf expense from yesterday."</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">3. How does the app categorize my expenses?</div>
<div class="faq-answer">
<p>Penny uses AI-powered algorithms to automatically categorize expenses. You can also specify categories manually.</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">4. Is my data secure?</div>
<div class="faq-answer">
<p>Your data is securely stored using Firebase services by Google. All data is encrypted, and we use industry-standard security measures. Read our <a href="privacy-policy.html">Privacy Policy</a> for more details.</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">5. How do I cancel my subscription?</div>
<div class="faq-answer">
<p>You can manage or cancel your subscription through your Apple ID account settings. Open the App Store, tap on your profile icon, select "Subscriptions," and choose Penny to make changes. You can see the status of your subscription within the app by tapping on your profile pic.</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">6. How can I export my expense data?</div>
<div class="faq-answer">
<p>Currently, we are working on adding an export feature. Stay tuned for updates in future releases!</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">7. Can I create multiple custom shortcuts for different expenses?</div>
<div class="faq-answer">
<p>Yes! You can create as many custom shortcuts as you'd like for various expenses, categories, or stores. Ask Penny how to create a shortcut. Otherwise check out our Twitter/X account for more details.</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">8. How do I edit or delete a custom shortcut?</div>
<div class="faq-answer">
<p>In the Shortcuts app, go to the My Shortcuts tab. Tap the "..." button to edit or swipe left on the shortcut to delete it.</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">9. What if Siri doesn't recognize my custom phrase?</div>
<div class="faq-answer">
<p>Ensure your phrase is clear and unique. If you need to, rename the shortcut so it's more natural to you and easier to understand for Siri. Adding "with Penny" at the end of the name can help Siri understand that it's a shortcut associated with Penny. So consider changing the phrase to something like "Create a Festival Foods expense with Penny"strong> and see if that works better.
</p>
</div>
</div>
<div class="faq-item">
<div class="faq-question">10. Who do I contact for support or feedback?</div>
<div class="faq-answer">
<p>We'd love to hear from you! If you want to provide feedback, just tell Penny "I want to provide feedback". You can also ask her how to do things. If you want to send us a message, you can reach out on <a href="https://x.com/ai_expense" target="_blank">Twitter/X</a> or send an email to [email protected].
</p>
</div>
</div>
</div>
<!-- Footer -->
<footer>
<p>© 2024 Penny AI Expense Tracker | <a href="index.html">Back to Home</a></p>
</footer>
</body>
</html>