Kubernetes-HA: Unable to install packs

[sanjayh94]

Installed stackstorm in a GCP cluster using the HA helm chart and tried installing the supplied packs but all of them fail in the "install_pack_requirements" phase. I tried using the Web UI and the CLI client. Tried installing different packs without any success.

root@stackstorm-dev-st2client-549c876b54-4s96m:/opt/stackstorm# st2 pack install splunk

For the "splunk" pack, the following content will be registered:

actions   |  3
rules     |  0
sensors   |  0
aliases   |  1
triggers  |  0

Installation may take a while for packs with many items.

	[ succeeded ] init_task
	[ succeeded ] download_pack
	[ succeeded ] make_a_prerun
	[ succeeded ] get_pack_dependencies
	[ succeeded ] check_dependency_and_conflict_list
	[  failed   ] install_pack_requirements

id: 624db5ef14383ecef69d6248
action.ref: packs.install
parameters:
  packs:
  - splunk
status: failed
start_timestamp: Wed, 06 Apr 2022 15:46:55 UTC
end_timestamp: Wed, 06 Apr 2022 15:47:04 UTC
log:
  - status: requested
    timestamp: '2022-04-06T15:46:55.895000Z'
  - status: scheduled
    timestamp: '2022-04-06T15:46:56.032000Z'
  - status: running
    timestamp: '2022-04-06T15:46:56.690000Z'
  - status: failed
    timestamp: '2022-04-06T15:47:04.656000Z'
result:
  errors:
  - message: Execution failed. See result for details.
    result:
      exit_code: 1
      result: None
      stderr: "st2.actions.python.SetupVirtualEnvironmentAction: DEBUG    Setting up virtualenv for pack "splunk" (None)
Traceback (most recent call last):
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/python_runner/python_action_wrapper.py", line 395, in <module>
    obj.run()
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/python_runner/python_action_wrapper.py", line 214, in run
    output = action.run(**self._parameters)
  File "/opt/stackstorm/packs/packs/actions/pack_mgmt/setup_virtualenv.py", line 98, in run
    no_download=no_download,
  File "/opt/stackstorm/st2/lib/python3.6/site-packages/st2common/util/virtualenvs.py", line 89, in setup_pack_virtualenv
    raise Exception(msg)
Exception: Pack "splunk" is not installed. Looked in: /opt/stackstorm/packs
"
      stdout: ''
    task_id: install_pack_requirements
    type: error
  output:
    conflict_list: []
    message: ''
    packs_list:
    - splunk
    warning_list: null
+--------------------------+------------------------+------------------------------------+-----------------------------+-------------------------------+
| id                       | status                 | task                               | action                      | start_timestamp               |
+--------------------------+------------------------+------------------------------------+-----------------------------+-------------------------------+
| 624db5f1815f8882e6eac802 | succeeded (0s elapsed) | init_task                          | core.noop                   | Wed, 06 Apr 2022 15:46:57 UTC |
| 624db5f2815f8882e6eac811 | succeeded (2s elapsed) | download_pack                      | packs.download              | Wed, 06 Apr 2022 15:46:58 UTC |
| 624db5f4815f8882e6eac820 | succeeded (1s elapsed) | make_a_prerun                      | packs.virtualenv_prerun     | Wed, 06 Apr 2022 15:47:00 UTC |
| 624db5f5815f8882e6eac82f | succeeded (1s elapsed) | get_pack_dependencies              | packs.get_pack_dependencies | Wed, 06 Apr 2022 15:47:01 UTC |
| 624db5f7815f8882e6eac83e | succeeded (0s elapsed) | check_dependency_and_conflict_list | core.noop                   | Wed, 06 Apr 2022 15:47:03 UTC |
| 624db5f7815f8882e6eac84d | failed (1s elapsed)    | install_pack_requirements          | packs.setup_virtualenv      | Wed, 06 Apr 2022 15:47:03 UTC |
+--------------------------+------------------------+------------------------------------+-----------------------------+-------------------------------+

[arm4b]

Check this documentation: https://github.com/StackStorm/stackstorm-k8s#install-custom-st2-packs-in-the-cluster
In short, there are 2 approaches for pack/content management with the st2 K8s HA model and you might need a bit more work to ship the packs in your ST2 cluster.

[sanjayh94]

Hi, Does this apply for the default packs as well from Stackstorm exchange? (active directory, aws, ansible, etc.). I assumed that was for installing custom-built packs.

[arm4b]

That applies to any content you want to install with st2 pack install