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telegram-support-bot

Easy way to use Telegram bot to hide your identity. Useful for support, anonymous channel management. Free clone of Livegram Bot.

Deploy

How bot works:

  1. Your client write a message to your bot
  2. Bot forwards the message to your secret chat
  3. Any chat participant can reply on a forwarded message
  4. Bot will copy the message and send it to your client

.env variables

You need to specify these env variables to run this bot. If you run it locally, you can also write them in .env text file.

TELEGRAM_TOKEN=  # your bot's token
TELEGRAM_SUPPORT_CHAT_ID=  # chat_id where the bot will forward all incoming messages

# optional params
HEROKU_APP_NAME=  # name of your Heroku app for webhook setup
WELCOME_MESSAGE=  # text of a message that bot will write on /start command

# If user don't allow forward his messages Bot adds his comment with thue user_id to reply
# Support team must reply to "bot reply", not to original user forwarded message
# Customize message for support team here:
REPLY_TO_THIS_MESSAGE=User above don't allow forward his messages. Reply to this message.
# If support reply to forwarded messages with hidded sender, bor warns with next error:
WRONG_REPLY=User above don't allow forward his messages. You must reply to bot reply under user forwarded message.

Run bot locally

First, you need to install all dependencies:

pip install -r requirements.txt

Then you can run the bot. Don't forget to create .env file in the root folder with all required params (read above).

python main.py