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This repository has been archived by the owner on Feb 5, 2024. It is now read-only.
Somehow, when the API service of Sendcloud is unavailable of has been unavailable for a short time, the add to cart button doesn't work anymore till you delete the cookies on user level. De add to cart button keeps spinning/loading.
This will end up in sales losses, it's 100% sure caused by the Sendcloud module, we had the problem on a site, removed the Sendcloud module and the problem was solved. Deleted the module on 3 webshops (encounting) to resolve the problem permenantly.
Never ever should a module like this block the possibilty to put products in the cart and/or complete the checkout. Not even when the API service is unavailable or was.
Not going to contact the supportdepartment, allready did that but no solution, Sendcloud developers response: This is as designed.
The text was updated successfully, but these errors were encountered:
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Somehow, when the API service of Sendcloud is unavailable of has been unavailable for a short time, the add to cart button doesn't work anymore till you delete the cookies on user level. De add to cart button keeps spinning/loading.
This will end up in sales losses, it's 100% sure caused by the Sendcloud module, we had the problem on a site, removed the Sendcloud module and the problem was solved. Deleted the module on 3 webshops (encounting) to resolve the problem permenantly.
Never ever should a module like this block the possibilty to put products in the cart and/or complete the checkout. Not even when the API service is unavailable or was.
Not going to contact the supportdepartment, allready did that but no solution, Sendcloud developers response: This is as designed.
The text was updated successfully, but these errors were encountered: