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[Bug]: Cannot set tags and external id to the user sometimes #2234

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bundleberk opened this issue Dec 16, 2024 · 0 comments
Open
1 task done

[Bug]: Cannot set tags and external id to the user sometimes #2234

bundleberk opened this issue Dec 16, 2024 · 0 comments

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@bundleberk
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What happened?

When I try to call OneSignal.Login and addTags methods I get this error for the operation named "login-user" on the logs sometimes:

POST - STATUS: 400 - Body: {"errors":[{"code":"user-3","title":"Creating a User requires at least one Alias or Subscription"}]}

when I check the subscription with the subscription id on onesignal panel, I see that there is a subscription with the state "never subscribed" and even if I allowed the notifications I see the "permission not granted" tag.

Screenshot 2024-12-16 at 23 59 34

also it seems that the subscription cannot be created after closing and reopening the app.

Steps to reproduce?

1- Run the app.
2- Call Onesignal.Login and addTags()

What did you expect to happen?

I expect to set the data tags and the external id successfully.

OneSignal Android SDK version

Release 5.1.15

Android version

15, 14, 13, 12, 11, 10

Specific Android models

No response

Relevant log output

No response

Code of Conduct

  • I agree to follow this project's Code of Conduct
@bundleberk bundleberk changed the title [Bug]: Cannot set tags and external id to the user on sdk 5.1.15 sometimes [Bug]: Cannot set tags and external id to the user sometimes Dec 16, 2024
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