[question]: Creating a User requires at least one Alias or Subscription

[helloimfrog]

How can we help?

I tried to integrate OneSignal to my Android app but OneSignal dashboard did not have any new subscription.

Then I set OneSignal.Debug.logLevel = LogLevel.DEBUG. I saw this error in logcat:
[DefaultDispatcher-worker-4] HttpClient: Got Response = POST - STATUS: 400 - Body: {"errors":[{"code":"user-3","title":"Creating a User requires at least one Alias or Subscription"}]}
How to fix this? Please help me :(

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[doonje]

@helloimfrog
I think you are using version 5.2.0-beta-02. I got the same error when I set it to [5.0.0,5.99.99] recommended by onesignal. I temporarily defined it as [5.0.0,5.1.15] and downgraded it to 5.1.15 to solve it.

[jinliu9508]

@helloimfrog If you navigate to the dashboard -> Settings -> Keys & IDs -> Identity Verification, is the Token Identity Verification option enabled? If it is, you'll need version 5.2.0-beta-02 to fully utilize this feature. If you don't require this feature, you can simply use the latest production version (5.1.25) to resolve the issue.

[helloimfrog]

@helloimfrog I think you are using version 5.2.0-beta-02. I got the same error when I set it to [5.0.0,5.99.99] recommended by onesignal. I temporarily defined it as [5.0.0,5.1.15] and downgraded it to 5.1.15 to solve it.

@doonje I tried to downgrade to 5.1.15 but still didn't work. Here is my log (deleted IDs):

D  [OpRepo] processQueueForever:ops:
                                                                                                    [bucket:0, retries:0, operation:{"name":"login-user","appId":"---","onesignalId":"---","id":""}
                                                                                                    , bucket:0, retries:0, operation:{"name":"update-subscription","appId":"---","onesignalId":"---","subscriptionId":"---","type":"PUSH","enabled":true,"address":"---"}
                                                                                                    ]
D  [OpRepo] LoginUserOperationExecutor(operation: [{"name":"login-user","appId":"---","onesignalId":"---","id":""}, {"name":"update-subscription","appId":"---","onesignalId":"---","subscriptionId":"---","type":"PUSH","enabled":true,"address":"---"}])
D  [DefaultDispatcher-worker-2] HttpClient: Request Sent = POST https://api.onesignal.com/apps/---/users - Body: {"properties":{"timezone_id":"Asia\/Ho_Chi_Minh","language":"vi"},"refresh_device_metadata":true} - Headers: Accept=[application/vnd.onesignal.v1+json], Content-Type=[application/json; charset=UTF-8], OneSignal-Install-Id=[189b108e-970b-459a-9d0c-ad08946120b4], SDK-Version=[onesignal/android/050115]
D  [DefaultDispatcher-worker-2] HttpClient: Got Response = POST https://api.onesignal.com/apps/---/users - FAILED STATUS: 400
I  Logging network request trace: https://api.onesignal.com/apps/---/users (responseCode: 400, responseTime: 328,668ms)
W  [DefaultDispatcher-worker-2] HttpClient: Got Response = POST - STATUS: 400 - Body: {"errors":[{"code":"user-3","title":"Creating a User requires at least one Alias or Subscription"}]}
D  [OpRepo] OperationRepo: execute response = FAIL_PAUSE_OPREPO
E  Operation execution failed with eventual retry, pausing the operation repo: [{"name":"login-user","appId":"---","onesignalId":"---","id":""}, {"name":"update-subscription","appId":"---","onesignalId":"---","subscriptionId":"---","type":"PUSH","enabled":true,"address":"---"}]
D  [OpRepo] retryAfterSeconds: null
D  [OpRepo] OperationRepo is paused

[malcriad0]

Your log show:

[DefaultDispatcher-worker-2] HttpClient: Request Sent = POST https://api.onesignal.com/apps/---/users

I think your solution is that you are not putting the API ID that OneSignal gives you, as I see your http queries do not include the API ID. Check your code to see if you are sending it correctly.

[nan-li]

Hi @helloimfrog, for the operation that says {"name":"login-user","appId":"---","onesignalId":"---","id":""}, what kind of value does onesignalId have? Is it a random UUID or does the random UUID start with the prefix local-?

For example: "onesignalId":"98535fd1-830c-4a9c-9a5b-248f39ce9765" or does it look like "onesignalId":"local-98535fd1-830c-4a9c-9a5b-248f39ce9765"?