Installed packages not opening #290

baecke · 2024-03-17T11:00:51Z

Hi,

I upgraded my packages and all op a sudden Medusa and SABnzbd are no longer starting.

They are missing a QPKG service function 'derp' if I look at the logs :

printf '\033[1;31m%s\033[0m: %s\n' 'derp' "QPKG service function library not found, can't continue."

Already tried to reinstall the packages. Result is the same.

using :

| | ___ _ __ _ __ __ _
/ | ' \ / _ \ '| '_ \ / ` | A mini-package-manager for QNAP® NAS
_ \ | | | / | | |) | (| | Copyright (C) 2017-2024 OneCD
|/| ||___|| | .__/ _,| v240317-stable
|_|

Any idea how to make this work?

The text was updated successfully, but these errors were encountered:

jun6lee · 2024-03-17T17:46:26Z

asking to this, not sure if it's the same:


[/etc/init.d] # ./sabnzbd.sh --restart
 source: sabnzbd.sh, action: restart, datetime: Sun Mar 17 23:14:30 IST 2024
package: 240316, service: 240316, library: 240307
daemon: inactive
auto-update: true
file '/opt/bin/git': exists
update 'SABnzbd' from remote repository: OK
active git branch: 'master'
exclude problem PyPI modules from 'requirements.txt': OK
install PyPI modules from 'requirements.txt': OK
file '/share/CACHEDEV1_DATA/.qpkg/SABnzbd/venv/bin/python3': exists
load ports from configuration file: OK
start daemon: failed
 source: sabnzbd.sh, action: restart, datetime: Sun Mar 17 23:14:37 IST 2024, result: failed, elapsed time: 7,036ms

... if I try starting it manually

OneCDOnly · 2024-03-17T21:38:08Z

Hi @baecke and thanks for reporting this problem. 👍🏽

I upgraded my packages and all op a sudden Medusa and SABnzbd are no longer starting.

They are missing a QPKG service function 'derp' if I look at the logs :

printf '\033[1;31m%s\033[0m: %s\n' 'derp' "QPKG service function library not found, can't continue."

Let's see if the service library file exists.

Can you please run the following command to generate a list of the files in your SABnzbd installation directory:

ll $(getcfg SABnzbd Install_Path -f /etc/config/qpkg.conf)

... and post the result back here?

OneCDOnly · 2024-03-17T21:40:47Z

Hi @jun6lee, I'm not sure if it's the same problem either, let's find-out. 🤓

Can you please run the restart in debug mode?

/etc/init.d/sabnzbd.sh restart debug

baecke · 2024-03-17T21:41:50Z

getcfg SABnzbd Install_Path -f /etc/config/qpkg.conf

[/] # ll $(getcfg SABnzbd Install_Path -f /etc/config/qpkg.conf)
total 136K
drwxr-xr-x  6 admin administrators 4.0K 2024-03-17 19:04 ./
drwxrwxrwx 28 admin administrators 4.0K 2024-03-17 19:04 ../
drwxr-xr-x  2 admin administrators 4.0K 2024-03-17 19:04 config/
-rw-------  1 admin administrators   93 2020-08-04 03:25 .directory
-rw-r--r--  1 admin administrators  35K 2024-01-12 23:53 LICENSE
-rw-r--r--  1 admin administrators  178 2024-03-17 19:04 .list
drwxr-xr-x  2 admin administrators 4.0K 2024-03-17 19:04 pip-cache/
-rw-r--r--  1 admin administrators 2.3K 2023-02-24 20:03 .qpkg_icon.gif
-rw-r--r--  1 admin administrators 2.3K 2023-02-24 20:03 .qpkg_icon_gray.gif
drwxr-xr-x 19 admin administrators 4.0K 2024-03-17 19:04 repo-cache/
-rwxr-xr-x  1 admin administrators 2.6K 2024-03-16 08:12 sabnzbd.sh*
-rw-r--r--  1 admin administrators  51K 2024-03-06 23:44 service.lib
-rwxr-xr-x  1 admin administrators 1.1K 2024-03-17 19:04 .uninstall.sh*
drwxr-xr-x  2 admin administrators 4.0K 2024-03-17 19:04 venv/

OneCDOnly · 2024-03-17T21:44:12Z

@baecke, looks-good, I can see the service function library file there service.lib. 👍🏽

Can you please try starting SABnzbd in debug mode?

/etc/init.d/sabnzbd.sh start debug

... then please post back what you see.

baecke · 2024-03-17T21:45:17Z

@baecke, looks-good, I can see the service function library file there service.lib. 👍🏽

Can you please try starting SABnzbd in debug mode?
/etc/init.d/sabnzbd.sh start debug
... then please post back what you see.

[/] # /etc/init.d/sabnzbd.sh start debug
source: sabnzbd.sh, action: start, datetime: Sun Mar 17 22:45:38 CET 2024
package: 240316, service: 240316, library: 240307
daemon: inactive
auto-update: true
file '/opt/bin/git': exists
update 'SABnzbd' from remote repository:
exec: 'cd /tmp;/opt/bin/git -C /share/CACHEDEV1_DATA/.qpkg/SABnzbd/repo-cache clean -f; /opt/bin/git -C /share/CACHEDEV1_DATA/.qpkg/SABnzbd/repo-cache reset --hard origin/master; /opt/bin/git -C /share/CACHEDEV1_DATA/.qpkg/SABnzbd/repo-cache pull'
HEAD is now at e7e06de Update text files for 4.2.3
Already up to date.
exec: completed OK
OK
active git branch: 'master'
create new virtual Python environment:
exec: 'export PIP_CACHE_DIR=/share/CACHEDEV1_DATA/.qpkg/SABnzbd/pip-cache VIRTUALENV_OVERRIDE_APP_DATA=/share/CACHEDEV1_DATA/.qpkg/SABnzbd/pip-cache;/opt/bin/python3 -m virtualenv /share/CACHEDEV1_DATA/.qpkg/SABnzbd/venv --system-site-packages'
/opt/bin/python3: No module named virtualenv
exec: completed, but with errors
failed
unable to install addons: 'virtual environment does not exist'
source: sabnzbd.sh, action: start, datetime: Sun Mar 17 22:45:39 CET 2024, result: failed, elapsed time: 1,166ms

OneCDOnly · 2024-03-17T21:47:45Z

@baecke, please run a check operation through sherpa:

sherpa check

When this has finished, please clean your SABnzbd QPKG installation (your settings will be retained):

/etc/init.d/sabnzbd.sh clean

... then start it again:

/etc/init.d/sabnzbd.sh start debug

baecke · 2024-03-17T22:10:24Z

This seemed to have solved the problem!

Thanks :) And I learned some things along the way

OneCDOnly · 2024-03-17T22:14:55Z

@baecke, that's great, good work!

Hopefully these manual actions will be needed less-and-less as development proceeds. 🤓

jun6lee · 2024-03-19T20:36:24Z

my end it was:

Missing module: sabctools.sabctools
You can read more at: https://sabnzbd.org/wiki/installation/install-off-modules
If you still experience problems, remove all .pyc files in this folder and subfolders
exec: completed, but with errors
failed

sherpa check encountered:

• These actions failed (and why):
      install 1 auxiliary IPK module in 5 seconds (255)
      reactivate SABnzbd in 14 seconds (For more information: /etc/init.d/sabnzbd.sh log)

OneCDOnly · 2024-03-19T21:50:03Z

@jun6lee can you please now run a clean on SABnzbd:

/etc/init.d/sabnzbd.sh clean

... then restart it?

/etc/init.d/sabnzbd.sh restart debug

jun6lee · 2024-03-20T05:57:38Z

that sorted it for me.. thanks @OneCDOnly

OneCDOnly · 2024-03-20T19:56:09Z

Looks like we are good here, so I'll close this issue. If the error reappears, please reopen this issue.

Cheers!

richie80 · 2024-03-20T20:38:52Z

exec: completed OK
OK
file '/share/CACHEDEV1_DATA/.qpkg/SABnzbd/venv/bin/python3': exists
load ports from configuration file: OK
start daemon:
exec: '/share/CACHEDEV1_DATA/.qpkg/SABnzbd/venv/bin/python3 /share/CACHEDEV1_DATA/.qpkg/SABnzbd/repo-cache/SABnzbd.py --daemon --browser 0 --config-file /share/CACHEDEV1_DATA/.qpkg/SABnzbd/config/config.ini --pidfile /var/run/SABnzbd.pid'
Not all required Python modules are available, please check requirements.txt
Missing module: sabctools.sabctools
You can read more at: https://sabnzbd.org/wiki/installation/install-off-modules
If you still experience problems, remove all .pyc files in this folder and subfolders
exec: completed, but with errors
failed
source: sabnzbd.sh, action: restart, datetime: Wed Mar 20 21:36:44 CET 2024, result: failed, elapsed time: 0h:00m:19s

This is what I still encounter after these steps:
/etc/init.d/sabnzbd.sh clean

/etc/init.d/sabnzbd.sh restart debug

richie80 · 2024-03-20T20:45:54Z

Did reinstall for entware, sabnbzd
Sherpa check
/etc/init.d/sabnzbd.sh clean
/etc/init.d/sabnzbd.sh restart debug

Everything works again

github-actions bot assigned OneCDOnly Mar 17, 2024

OneCDOnly pinned this issue Mar 17, 2024

OneCDOnly closed this as completed Mar 20, 2024

OneCDOnly unpinned this issue Mar 20, 2024

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Installed packages not opening #290

Installed packages not opening #290

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Installed packages not opening #290

Installed packages not opening #290

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