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Troubleshooting-and-Missing-transactions.md

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Wallet crashes at start

  • Check if your system supports IPv6

Missing transactions

  • Check if wallet status is locked. If true, unlock wallet with password
  • Check if block count matches raiblocks.net. Advanced -> Block count. Expect this to take ~24h from a brand new install.
  • Check for connectivity. Advanced -> Peers -> Refresh and make sure IPs are listed
  • Check for correct wallet version.
  • Check for and disable your router's "IP Flood Detection" feature
  • Restart wallet and wait for synchronization to complete
  • Make sure accounts are not in more than one wallet

Api-ms-win-crt-runtime-l1-1-0.dll missing

VCRUNTIME140.dll missing