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It's extremely difficult to get information about customer satisfaction and calculate NPS as usually only people who have had extreme experiences will provide feedback.
In order to still make this analysis a possibility, we can remove the label from our data. Try different automated labelling techniques like active learning etc. and try to run this model again using our self labelled data.
We can compare our results with actually labelled data to see which one performs better
The text was updated successfully, but these errors were encountered:
It's extremely difficult to get information about customer satisfaction and calculate NPS as usually only people who have had extreme experiences will provide feedback.
In order to still make this analysis a possibility, we can remove the label from our data. Try different automated labelling techniques like active learning etc. and try to run this model again using our self labelled data.
We can compare our results with actually labelled data to see which one performs better
The text was updated successfully, but these errors were encountered: