Send feedback about status to the issue reporter

[andstor]

The person (often a student) reporting the issue should be given some feedback. As a minimum, when an issue is closed, the reporter should be notified by email. Further, it would be beneficial to also be able to provide notifications within Moodle.

This can be implemented by using Moodle's Message API. Specifically, the email_to_user function should be used for sending email.

[hgeorgsch]

User story

Very often men a question developer reviews comments, there is a need to respond to the commenter (student). This is not always the case, but sometimes.

It would be nice to have a button to send a comment to the issue reporter, via email. For uses with LTI, this definitely should be email, but other in-moodle messaging interfaces may be an option in other use cases.

All messages sent to reporters should also be logged, but not the other way around. It may be a good idea to have a button to resend an existing comment, in the event of misclick. This is not critical at this stage.