Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error: SyntaxError: JSON Parse error: Unexpected EOF (-2700) #56

Open
shmutus opened this issue Mar 1, 2023 · 42 comments
Open

Error: SyntaxError: JSON Parse error: Unexpected EOF (-2700) #56

shmutus opened this issue Mar 1, 2023 · 42 comments

Comments

@shmutus
Copy link

shmutus commented Mar 1, 2023

Whatever I do, no matter what langauge and system locales I get:
Error: SyntaxError: JSON Parse error: Unexpected EOF (-2700)

@Damnbebo
Copy link

Damnbebo commented Mar 7, 2023

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me.
if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

@swansongss
Copy link

@Damnbebo Hi! I followed your steps and i succesfully downloaded photoshop. I then tried to download indesign and the error appears again, I have no idea what to do now :(

@Damnbebo
Copy link

Damnbebo commented Apr 4, 2023

@Damnbebo Hi! I followed your steps and i succesfully downloaded photoshop. I then tried to download indesign and the error appears again, I have no idea what to do now :(

Heyy @swansongss due to Creative Cloud Updating automatically you would have to install the old Creative Cloud Again to re download another software🫶

@swansongss
Copy link

swansongss commented Apr 4, 2023 via email

@Damnbebo
Copy link

Damnbebo commented Apr 4, 2023

@swansongss by going into setting in creative cloud theres an option there to stop from updating but it would cause some issues I just recommend reinstalling old version when ever u need a new Adobe Software

@swansongss
Copy link

swansongss commented Apr 4, 2023 via email

@GDICK14
Copy link

GDICK14 commented Apr 17, 2023

This worked for me perfectly. Thanks a lot @Damnbebo

@hatisvlad
Copy link

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

Worked for me to.

Thanks!

@ethaniel
Copy link

ethaniel commented May 2, 2023

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

Here is a direct link: https://ccmdl.adobe.com/AdobeProducts/KCCC/CCD/5_7_0/osx10/ACCCx5_7_0_1307.dmg

@XxUnkn0wnxX
Copy link

XxUnkn0wnxX commented May 14, 2023

would be nice if the script were updated to use the new creative cloud app version
instead of us downgrading CC for us who use CC.

As elmimmo points out here what adobe did..
#57 (comment)

here I found the last ver b4 5.10
Intel:
https://trials.adobe.com/AdobeProducts/KCCC/CCD/5_9_0/osx10/ACCCx5_9_0_373.dmg
ARM:
https://trials.adobe.com/AdobeProducts/KCCC/CCD/5_9_0/macarm64/ACCCx5_9_0_373.dmg
make sure you use Adobe Creative Cloud Cleaner Tool to nuke the currently installed ver after 5.9.0 & keep auto updates to off.

I used their CC version history to guess what the URL was from analysing the existing URL's
also, their subdomain ccmdl does not work for the 5.9.0 release..

@btsyrhs
Copy link

btsyrhs commented Jun 4, 2023

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

i cant find any folder named "caps"? i think im missing something

@btsyrhs
Copy link

btsyrhs commented Jun 4, 2023

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

hello why is my after effects asking for sign in for free trial? even though i downloaded a cracked version :( does anyone have any other link?

@btsyrhs
Copy link

btsyrhs commented Jun 4, 2023

i cant fi

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

i cant find u on discord

@keona23448
Copy link

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

hi! im having a bit of trouble w this rn and i tried to add u on disc but it says username incorrect :(?

@Antibioticss
Copy link
Contributor

You can simply tell us your trouble here 😃

@keona23448
Copy link

keona23448 commented Jun 17, 2023

You can simply tell us your trouble here 😃

basically i installed the offline ae 16.0.1 version and i get the Error: SyntaxError: JSON Parse error: Unexpected EOF when i try to actually install it, i tried to uninstall creative cloud too but it wont let me bc it says i still have creative cloud applications installed on my laptop that requires it

@Antibioticss
Copy link
Contributor

I see, you can install AntiCC instead, download it from here:
https://www.mediafire.com/file/q01nd5grk6m7se8/AntiCC_1.7_%255BRiD%255D.dmg/file
Then install this package, the problem should be fixed. :)

@keona23448
Copy link

I see, you can install AntiCC instead, download it from here: https://www.mediafire.com/file/q01nd5grk6m7se8/AntiCC_1.7_%255BRiD%255D.dmg/file Then install this package, the problem should be fixed. :)

okay i downloaded the anticc, so now do i just install the ae all over again and delete the old one that i installed? sorry im not good w these computer stuff

@Antibioticss
Copy link
Contributor

Yeah, install AntiCC, then run the installer again. if you have a previous version of AE, it will be replaced automatically.
If you are worried about it, you can uninstall it before you install the new version.

@keona23448
Copy link

Yeah, install AntiCC, then run the installer again. if you have a previous version of AE, it will be replaced automatically. If you are worried about it, you can uninstall it before you install the new version.

my god worked like an absolute charm thank u so so much
the only problem im facing now is that the app literally would not launch open, the icon just pops up then disappears

@Antibioticss
Copy link
Contributor

Antibioticss commented Jun 17, 2023

Can you show us the crash report?

@keona23448
Copy link

keona23448 commented Jun 17, 2023

Can you show us the crash report?

so it doesnt show any crash reports, when i double click the ae to open it it just pops up at the bottom for a few seconds then goes away

@keona23448
Copy link

Can you show us the crash report?

so it does show any crash reports, when i double click the ae to open it it just pops up at the bottom for a few seconds then goes away

i had previously installed a newer version of ae which wouldnt open either but this one would get stuck at the intialising screen instead so maybe that might b something to do w it?

@Antibioticss
Copy link
Contributor

That's strange, try open it from Terminal and see its output, or open Console to see the logs.

@keona23448
Copy link

Screenshot 2023-06-18 at 12 54 31 AM
im not sure about how to open it from terminal but this is a screenshot of a crash log for the newer v of ae if that helps

@keona23448
Copy link

Screenshot 2023-06-18 at 12 56 09 AM
and this is the log for the current one im pretty sure? cant open it

@Antibioticss
Copy link
Contributor

Can you show all the crash report detail?

@keona23448
Copy link

Screenshot 2023-06-18 at 1 04 08 AM
Screenshot 2023-06-18 at 1 04 26 AM

@keona23448
Copy link

Screenshot 2023-06-18 at 1 04 08 AM Screenshot 2023-06-18 at 1 04 26 AM

hi.. update im FINALLY able to open ae after days of figuring out what the issue was, turns out i guess there were some files that were messed up and in the end i just safe booted my whole macbook then restarted it, and it solved most of the issues!!

@dereklhk1016
Copy link

Follow all instruction but my PS 24.6 beta also crash can't launch, I try install few times still the same, anyone can help please :
PS crash report

@Antibioticss
Copy link
Contributor

Strange, did you select the correct platform? And what about other packages?

@ZJET1961
Copy link

ZJET1961 commented Aug 1, 2023

I followed everything and can't find the file "Caps"

@perishr
Copy link

perishr commented Aug 1, 2023

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Hi! In my folder there are no files at all whatsoever. So the routine doesn't work. Any suggestions why it's empty or another method?

@ZJET1961
Copy link

ZJET1961 commented Aug 1, 2023

I don't have it either - so no idea

@Damnbebo
Copy link

Damnbebo commented Aug 1, 2023 via email

@ZJET1961
Copy link

ZJET1961 commented Aug 1, 2023

unfortunately not - I still get this
Screenshot 2023-08-01 at 12 05 51 PM

@kinap35
Copy link

kinap35 commented Aug 12, 2023

@dereklhk1016:

Follow all instruction but my PS 24.6 beta also crash can't launch

Nothing to do with Adobe Packager: the crash log clearly shows that you try to run a patched version since "frida-gadget" is loaded. The crash is certainly because of a bad patch, most probably because the patch doesn't match your PS version.

@benaustralia
Copy link

i cant find any folder named "caps"? i think im missing something

There are two Library folders in every version of macOS I've used:

[a] Macintosh HD>Library

and

[b] Macintosh HD>Users>[your username]>Library

"caps" is in [a] so you can find it using only finder and its definitely: Macintosh HD>Library>Application Support>Adobe>caps

@Br0osk
Copy link

Br0osk commented Nov 16, 2023

Hey I had the same issue and I was able to solve it, I would leave the steps I follow to fix

Step 1. Install Creative Cloud 5.7.0.1307 or install it from here (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) This link is mine I uploaded the one I installed so do not worry .

Step 2. Before you start, please click uninstall on the installation screen for the old version of Creative.

Step 3. After the installation is done go to /Library/Application Support/Adobe and locate the folder name "Caps" and delete it or send it to Trash. "You can easily go to the location by Holding Shift+Command+G on your desktop."

Step 4. just try to install the Adobe Application you were trying to install before and it should work 100% with no issue.

I just did this and worked 100% for me. if you have any questions add me on Discord 💢FW ᵇᵉᵇᵒ💊#0880

yo I followed ur instructions but I keep getting (error code 133) I searched up the code it says that I don't have enough disk space even though I have more than enough

@sandragm17
Copy link

Oye, tuve el mismo problema y pude resolverlo, dejaría los pasos que sigo para solucionarlo > > Paso 1. Instale Creative Cloud 5.7.0.1307 o instálelo desde aquí (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) Este enlace es mío, subí el que instalé, así que no te preocupes. > > Paso 2. Antes de comenzar, haga clic en desinstalar en la pantalla de instalación de la versión anterior de Creative. > > Paso 3. Una vez realizada la instalación, vaya a /Biblioteca/Soporte de aplicaciones/Adobe y busque el nombre de la carpeta "Capsas" y elimínelo o envíelo a la Papelera. "Puedes ir fácilmente a la ubicación manteniendo pulsadas Mayús+Comando+G en tu escritorio". > > Paso 4. solo intenta instalar la aplicación de Adobe que estabas intentando instalar antes y debería funcionar al 100% sin problemas. > > Acabo de hacer esto y trabajé al 100% para mí. Si tienes alguna pregunta, agrégame a Discord 💢FW bebo💊#0880 > > ¿No puedo encontrar ninguna carpeta llamada "caps"? creo que me estoy perdiendo algo

Oye, tuve el mismo problema y pude resolverlo, dejaría los pasos que sigo para solucionarlo
Paso 1. Instale Creative Cloud 5.7.0.1307 o instálelo desde aquí (https://mega.nz/file/yaZBhDoB#p3nTh7-Bdg3Li1SUaAjcYd33Zh6GCkLJ87LJLtDaW9Y) Este enlace es mío, subí el que instalé, así que no te preocupes.
Paso 2. Antes de comenzar, haga clic en desinstalar en la pantalla de instalación de la versión anterior de Creative.
Paso 3. Una vez realizada la instalación, vaya a /Biblioteca/Soporte de aplicaciones/Adobe y busque el nombre de la carpeta "Capsas" y elimínelo o envíelo a la Papelera. "Puedes ir fácilmente a la ubicación manteniendo pulsadas Mayús+Comando+G en tu escritorio".
Paso 4. solo intenta instalar la aplicación de Adobe que estabas intentando instalar antes y debería funcionar al 100% sin problemas.
Acabo de hacer esto y trabajé al 100% para mí. Si tienes alguna pregunta, agrégame a Discord 💢FW bebo💊#0880

¿No puedo encontrar ninguna carpeta llamada "caps"? creo que me estoy perdiendo algo

I can't find the caps folder anywhere

@konantovich
Copy link

konantovich commented Apr 2, 2024

I can't find the caps folder anywhere

Go to desktop folder, click cmd + shift + g. Enter /Library/Application Support/Adobe/caps. Remove all files in caps folder

@stackpredict
Copy link

I was able to install Ps by following the steps step by step. However Adobe Create Cloud updates automatically. For another installation of another Adobe application, should I reinstall the previous version Creative Cloud 5.7.0.1307 and follow the same steps?
Thank you a thousand

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests