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This program is blocked by group policy. For more information, contact your system administrator #11

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MikeWilliams-UK opened this issue Aug 19, 2019 · 0 comments
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Can't Fix We can't do anything about this. It's an external problem Unable to Reproduce

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@MikeWilliams-UK
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MikeWilliams-UK commented Aug 19, 2019

Within the automatic update detection form
When the user clicks on "Update Now" they may see a message like one of these :-

  • "This program is blocked by group policy. For more information, contact your system administrator."
  • "Access is denied"

This is happening because the user's anti virus system is detecting our auto update mechanism as an intrusion and blocking it.

Unfortunately we can't do anything about this, you will need to contact your system administrator.

@MikeWilliams-UK MikeWilliams-UK added the Can't Fix We can't do anything about this. It's an external problem label Aug 19, 2019
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Labels
Can't Fix We can't do anything about this. It's an external problem Unable to Reproduce
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