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MSI file freezes on windows 10 #376

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agibsonccc opened this issue May 22, 2021 · 1 comment
Open

MSI file freezes on windows 10 #376

agibsonccc opened this issue May 22, 2021 · 1 comment

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@agibsonccc
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agibsonccc commented May 22, 2021

Describe the bug
Frozen msi installer

To Reproduce
Steps to reproduce the behavior:

  1. Download the msi installer
  2. Try to run the installer

Specifics of my environment that could be unique:
4 monitors.
The install window seems stuck on a non descript "Window dialog".
I've tried starting it a few times now but nothing there is working.

I'm going to try with the jar version after setting up a new version of java (I mainly have the LTS versions of 8 and 11 so I don't really use the newer java versions normally, hence the msi)

Expected behavior
A clear and concise description of what you expected to happen.
For something resembling the gif on the readme to happen (eg: window shows up)

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: [e.g. Windows, Ubuntu] Windows 10
  • Browser [e.g. chrome, firefox] N/A
  • Version [e.g. 1.0.0] 1.0.0
    Additional context
    Add any other context about the problem here.
    Nothing much to add beyond trying to download the most recent msi.
@BobbyLCW
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As for now, Classifai MSI installer do not have digital signature.
Hence, it is an Unsigned package for Windows 10. Probably your system having an anti-virus program that preventing the installer from execution.
It is not recommended, but you can try to disable/turnoff your anti-virus program while installing Classifai.
If you do so, please do turn-on/activate your anti-virus program again after completing the installation.

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