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recommendation_relationships.html
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recommendation_relationships.html
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<!DOCTYPE HTML>
<html>
<head>
<title>Recommendation Charts</title>
</head>
<style>
body {background-color:white;}
p{color: black; font-family:verdana;font-size: 120%;margin-left: 80px;
margin-right: 80px; margin-bottom: 0px;}
a:link {
text-align:left;
color: darkblue;
font-size:100%;
background-color: white;
}
img{margin-left:20px;}
</style>
<body>
<p>What are biggest drivers of willingness to recommend to friends and on social media?
The chart below shows the degree of correlation between patient assessments and willingness to recommend.</p>
<p>
<img src="recommend_corrs.png" height=400; class='center'>
</p>
<p>The data suggest that all surveyed topics affect willingness to recommend. Parking, being expected upon
arrival, feeling calm in the waiting room, and having enough space for everyone stand out as key drivers warranting continued focus.</p>
<p>The charts below show how agreement with the statement, "I would recommend
this center to friends/on social media" varies with responses to other survey questions (horizontal axis).
In all cases, "1" represents "Strongly Disagree" and 5 represents "Strongly Agree." </p><br>
<img src="html_charts/fig_recappointment.png" height=300>
<img src="html_charts/fig_recr_welcome.png" height=300>
<img src="html_charts/fig_recr_waitingroom.png" height=300>
<img src="html_charts/fig_recr_ontime.png" height=300>
<img src="html_charts/fig_recr_fees.png" height=300>
<img src="html_charts/fig_recr_expected.png" height=300>
<img src="html_charts/fig_recr_checkin.png" height=300>
<img src="html_charts/fig_recr_atmosphere.png" height=300>
<img src="html_charts/fig_recfollowup_service_quality.png" height=300>
<img src='html_charts/fig_recfollowup_carryout.png' height=300>
<img src="html_charts/fig_recfac_uncrowded.png" height=300>
<img src="html_charts/fig_recfac_parking.png" height=300>
<img src="html_charts/fig_recfac_navigate.png" height=300>
<img src="html_charts/fig_recfac_clean.png" height=300>
<img src="html_charts/fig_recdoctor_supportive.png" height=300>
<img src="html_charts/fig_recdoctor_focused.png" height=300>
<img src="html_charts/fig_recdoc_answered_questions.png" height=300>
<img src="html_charts/fig_recfollowup_clear.png" height=300>
</body>
</html>