Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Multiple Classic Themes: Comment Form not Responding when Blocks in Comments in Enabled while on Safari #7931

Closed
rosepajaroja opened this issue Jul 4, 2024 · 16 comments · Fixed by Automattic/wp-calypso#92760
Closed

Multiple Classic Themes: Comment Form not Responding when Blocks in Comments in Enabled while on Safari #7931

rosepajaroja opened this issue Jul 4, 2024 · 16 comments · Fixed by Automattic/wp-calypso#92760
Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] High [Pri] Low [Theme] Dara [Theme] Twenty Eleven [Theme] Twenty Fifteen [Theme] Twenty Fourteen [Theme] Twenty Thirteen [Theme] Twenty Twelve Triaged [Type] Bug Something isn't working

Comments

@rosepajaroja
Copy link

rosepajaroja commented Jul 4, 2024 •
edited
Loading

Quick summary

While on Safari, the Comment Form is not responding if "Enable blocks in comments" is enabled on Discussion Settings.

I am unable to replicate the issue on other Classic themes.

CleanShot 2024-07-05 at 04 18 26

Steps to reproduce

  1. Go to this path: Settings → Discussion, and enable "Enable blocks in comments." on the "Comments" section.
  2. Visit a blog post on Safari browser.
  3. Click "Leave a Comment" to enter a comment.

What you expected to happen

The editable form will respond for me to enter my comment.

What actually happened

The form doesn't respond, and unable to enter comment.

Impact

Some (< 50%)

Available workarounds?

No and the platform is unusable

Platform (Simple and/or Atomic)

No response

Logs or notes

  • Browser: Safari
@rosepajaroja rosepajaroja added [Type] Bug Something isn't working [Feature Group] Appearance & Themes Features related to the appearance of sites. Needs triage labels Jul 4, 2024
@rosepajaroja
Copy link
Author

Similar issue here - 8438233-zen

However, this is on the TwentyFourteen theme.

@mrfoxtalbot
Copy link

I was able to replicate this using all bundled themes up to TwentyFifteen. TwentySixteen or newer bundled themes work ok.

@mrfoxtalbot mrfoxtalbot transferred this issue from Automattic/wp-calypso Jul 5, 2024
@github-actions GitHub Actions
Copy link
Contributor

github-actions bot commented Jul 5, 2024 •
edited
Loading

Support References

This comment is automatically generated. Please do not edit it.

  • 8438233-zen
  • 8435655-zen
  • 8449519-zen
  • 8450178-zen
  • 8456078-zen
  • 8444000-zen
  • 8476263-zen
  • 8490288-zen
  • 8473496-zen

@github-actions github-actions bot added [Pri] TBD Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". labels Jul 5, 2024
@mrfoxtalbot
Copy link

mrfoxtalbot commented Jul 5, 2024 •
edited
Loading

This is affecting DARA too: #7926

And we have a second user report 8435655-zd-a8c

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Jul 5, 2024
@mrfoxtalbot mrfoxtalbot mentioned this issue Jul 5, 2024
Closed
@the-misha
Copy link

Also affecting Twenty Fifteen per user report: 8449519-zd-a8c

@mrfoxtalbot mrfoxtalbot changed the title Hemingway Rewritten: Comment Form not Responding when Blocks in Comments in Enabled while on Safari Multiple Classic Themes: Comment Form not Responding when Blocks in Comments in Enabled while on Safari Jul 8, 2024
@mrfoxtalbot
Copy link

Thank you @the-misha. I have updated the title to reflect this.

@cat-og
Copy link

cat-og commented Jul 8, 2024

Another issue here: 8450178-zd-a8c, also with the Hemingway Rewritten theme. I recommended that they turn off "Enable blocks in comments."

@jromales
Copy link

jromales commented Jul 9, 2024

Another user using Safari browser who could not add comments to blogs they follow: 8456078-zd-a8c

@jhnstn
Copy link
Member

jhnstn commented Jul 10, 2024

Another report with a site using Penscratch 2 : 8444000-zd-a8c

@mrfoxtalbot
Copy link

Seeing we're getting new reports every day, I have escalated this p1720707984837509-slack-CBTN58FTJ

@kelasante
Copy link

Another report with Penscratch 2 : 8476263-zd-a8c

@tanjoymor
Copy link

Another report here: 8490288-zd-a8c

@mrfoxtalbot
Copy link

Anyone in @Automattic/lego who is familiar with block comments and could help us triage this? Thank you!

@tanjoymor
Copy link

Another report 8473496-zd-a8c

@alshakero alshakero mentioned this issue Jul 17, 2024
Merged
@alshakero
Copy link
Member

This is now fixed.

@fushar
Copy link
Contributor

fushar commented Jul 18, 2024

Thanks, @alshakero !

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] High [Pri] Low [Theme] Dara [Theme] Twenty Eleven [Theme] Twenty Fifteen [Theme] Twenty Fourteen [Theme] Twenty Thirteen [Theme] Twenty Twelve Triaged [Type] Bug Something isn't working
Projects
Automattic Prioritization: The One Board ™
Archived in project
Milestone
No milestone
Development

Successfully merging a pull request may close this issue.

Fix VBE editor in Safari Automattic/wp-calypso
10 participants
@jhnstn @fushar @mrfoxtalbot @rosepajaroja @alshakero @tanjoymor @kelasante @the-misha @cat-og @jromales