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Radcliffe 2: contact information not displaying on mobile #7755

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ariel-maidana opened this issue Apr 20, 2024 · 5 comments
Closed

Radcliffe 2: contact information not displaying on mobile #7755

ariel-maidana opened this issue Apr 20, 2024 · 5 comments
Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] High [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts Triaged [Type] Bug Something isn't working

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@ariel-maidana
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Quick summary

On sites with the Radcliffe 2 theme active, contact information does not appear on the header on mobile devices.

Steps to reproduce

  1. Activate Radcliffe 2.
  2. Add contact information (Appearance ---> Customize ---> Contact info). Fill in address, phone, and email.
  3. Choose to display in the header.
  4. Save the settings.
  5. Visit the site from a mobile device.

What you expected to happen

Contact information should appear at the top of the site header, like it does on the desktop.

What actually happened

Contact information is not showing.

Browser

No response

Context

Customer report: 8068856-zen

Platform (Simple, Atomic, or both?)

Simple

Other notes

Might be related to this other issue: #7744
8068856-zen reported both issues together.

Reproducibility

Consistent

Severity

All

Available workarounds?

None

Workaround details

No response

@ariel-maidana ariel-maidana added [Type] Bug Something isn't working Needs triage [Feature Group] Appearance & Themes Features related to the appearance of sites. labels Apr 20, 2024
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github-actions bot commented Apr 20, 2024

Support References

This comment is automatically generated. Please do not edit it.

  • 8068856-zen
  • 8061784-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Apr 20, 2024
@vinnykaur
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8061784-zd-a8c

@rickmgithub
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📌 REPRODUCTION RESULTS

  • Tested on Atomic – Replicated / Could Not Replicate / Uncertain

📌 FINDINGS/SCREENSHOTS/VIDEO

Replicated. This is how to see how to test this and the effect it has.

Screen.Capture.on.2024-04-24.at.21-45-44.mov

📌 ACTIONS

Triaged

@github-actions github-actions bot added the [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts label Apr 24, 2024
@alaczek
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alaczek commented Jul 16, 2024

This theme is quite old, but from what I remember the expected behaviour is to minimize the contact info to the icon only on mobile (tapping the icon performs associated action - open maps, open email app, or call). I tried it just now, and it is indeed how it worked for me (and this is how the demo site behaves too)

These icons (without the associated text) is the expected bahavior on mobile:
Image

But the video from @rickmgithub doesn't have the icons - do you have a link to that site or can you still replicate so that I can investigate more?

@lsl
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lsl commented Jul 26, 2024

Duplicate of #7711 - svg icons being hidden, already fixed by @miksansegundo #7711 (comment)

@lsl lsl closed this as completed Jul 26, 2024
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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Feature Group] Appearance & Themes Features related to the appearance of sites. [Pri] High [Status] Priority Review Triggered KitKat has been notified of this issue in #dotcom-triage-alerts Triaged [Type] Bug Something isn't working
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5 participants