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TROUBLESHOOTING.md

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Troubleshooting

Read this troubleshooting guide before asking in the discord or opening an issue!

Errors restoring with sunst0rm

FileExistsError: File Exists: './work/...'

This error happens on some version of sunst0rm, the solution is as simple as removing the work folder inside your sunst0rm folder.

You can remove it with Finder or with rm -rf ./work. If it says the resource is busy, you might have sunst0rm still running or a ramdisk mounted on the system, eject the mounted drive from finder and try to delete again, it should now work.

TypeError: can only concatenate str (not "NoneType") to str

The main reason for this error is typing the boardconfig in caps. You need to type it in lowercase for it to work correctly. If this issue still happens, try to remove quotes ( '' ) from the command.

sunstorm.py: error: unrecognized argument: true

Some older versions of sunst0rm required to type true on its input after some arguments, like -r true or --kpp true. The use of true after any argument is no longer required and will cause this error. Simply remove true from your command and you should be fine.

Unable to upload data to device

Some commands do need superuser privileges (sudo) to work, you may get this error when you try to use those commands with normal user privileges.

Errors using the boot.sh script

Gray display with no verbose after running boot.sh

This usually means you prepared boot incorrectly, and its failing to boot.

Some fixes for this issue could be:

  • Using --kpp on A9 or lower devices. You need to use this flag in the restore and the boot preparation command, but not in the boot.sh. A10+ devices must not use this.
  • If you have an A10 device, use boot-a10.sh instead of normal boot.sh